City Hall, NYPD Announce Slate of Policies to Reduce Barriers to Safety
OCT 26, 2016-City Hall, NYPD Announce Policies to Reduce Barriers to Safety Faced by Victims of Domestic Violence READ MORE
Mayor de Blasio, SL Green, Local Officials Break Ground On New Office Tower
OCT 18, 2016-Mayor de Blasio, SL Green, Local Officials Break Ground On New Office Tower, $220 Million In Transit Upgrades For Riders At Grand Central READ MORE
Fact Sheet: Mayor de Blasio Calls on Albany to Make Elections Fairer and More Open for All
OCT 13, 2016-Fact Sheet: Mayor de Blasio Calls on Albany to Make Elections Fairer and More Open for All READ MORE
Mayor de Blasio Announces More Help for Tenants
OCT 6, 2016-20,000 More Seniors and New Yorkers with Disabilities Secure Rent Freeze Through Expanded SCRIE/DRIE Program READ MORE
Select a common complaint from the dropdown, or search NYC311 for your specific complaint.
Check the status of an existing NYC311 Service Request
You can check the status of your Service Request using your confirmation number. Most confirmation numbers begin with C1-1 and you should enter them using the format C1-1-XXXXXXXXX. If your confirmation number does not begin with C1-1, enter it without spaces or dashes.
FAQs
Can I change or cancel my Service Request?
No, once you submit your Service Request, you cannot change or cancel it. You can submit a new Service Request with updated or corrected information.
What if I get a Service Request Not Found message?
Try again later. It may take several hours for your status to be available. If you cannot get your status online, call 311.
What if I am not satisfied with my Service Request status or the agency's response?
You can contact the agency directly through their website. Go to the Agencies list under NYC Resources to find links to agency websites.
You can also submit another Service Request.
Select a payment from the dropdown.
Enter your address and borough.
City Scoop: Oct 21
NYC Recovery
Information on efforts to help New Yorkers recover from the devastating effects of Hurricane Sandy.
Information on efforts to help New Yorkers recover from the devastating effects of Hurricane Sandy.
Information on efforts to help New Yorkers recover from the devastating effects of Hurricane Sandy.
