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Bureau Of Information Technology

The Bureau of Information Technology manages all aspects of computing and technology for DSNY, including networks, databases, software, devices, and technical support.

The Bureau designed the Sanitation Management Analysis and Resource Tracking (SMART) system, a web-based mobile system that provides DSNY field forces with digital operations, scheduling, and reporting technology, and gives DSNY management instant access to real-time operational information. It is integrated with City-wide systems such as GIS mapping services, fleet management, building management, human resources, and purchasing and financial applications.