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DSNY - Contact - Recyclable Material Theft

Failure to Store Receptacles

For NYC Residents Only
Use this form to submit your request OR call the NYC Citizen Service Center at 3-1-1. Online requests may not be reviewed until the next business day. Call 311 for urgent situations. (Javascript must be enabled in order to submit a valid request)

Residence: To report receptacles set out before 4 pm the evening before collection day, or receptacles that are not removed after collection.

Businesses: To report receptacles set out more than 1 hour before closing for overnight collection, or more than 2 hours before collection for daytime collection.

*Denotes required field
Where is the violation occurring?

Violator name and address
Prior to collection
Not removed after collection

Contact information
I would like to remain anonymous
My contact information is as follows:

Submission confirmation
Nearest Building #
Street Name
Additional Location Info
Name of Violator
Violator Address
Zip Code
Receptacles Placed
Occurrence Time
First Name
Last Name