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DSNY - Contact - Organic Collection Bin Request

To request a replacement for a lost, stolen, or broken outdoor organics bin, your building must already receive organics collection from the NYC Department of Sanitation.

If your bin is missing, please check with your neighbors before submitting this form. They may have taken your bin in accidentally. If you find your bin, write your address on it.

If your bin is broken, please describe the damage in detail. We may be able to come fix it.

New Organics Collection Areas

Bins are delivered to most homes before their organics collection begins. However, some homes may receive bins after the first collection day. Please do not submit a bin request form until one week after your collection has begun.

DSNY provides one 13-gallon bin to single family homes, and two 13-gallon bins to two-family homes. Buildings with 3 - 9 apartments receive one 21-gallon bin.

DSNY does not provide additional bins, and cannot help you arrange to swap your bin for a different size.

Bin Delivery

All bin requests are subject to review by Department of Sanitation staff. Submitting this form is not a confirmation that bins will be replaced or delivered. If eligible, replacement bins will be delivered within 6 to 8 weeks.

In the meantime, yard waste (no food waste) can be set at the curb in a paper lawn and leaf bag, or unlined container. Find where you can drop off food scraps.

Kitchen Containers: DSNY does not replace or redeliver small in-home kitchen collectors after the initial delivery period in each neighborhood. Purchase your own kitchen collector or use any container or bag to gather food scraps before emptying them into your outdoor organics bin.

Schools: Follow the bin replacement policy for your school.

*Denotes required field
Building address


Organics bin information
Contact information

Submission confirmation
Borough
Building #
Street Name
Floor/Suite/Apt
Number of outdoor bins to replace
 
Barcode or RFID # of remaining bins
 
Reason for replacement
 
Comments
 
First Name
 
Last Name
 
E-mail
 
Phone