Department of Sanitation311Search all websites
DSNY - Contact - Request Collection

Request Collection Service

Private residences and nonprofit organizations may request DSNY collection service for a specific address.

Submit requests via fax (212-788-3915) or by mail.

NYC Department of Sanitation
125 Worth Street, Room 700
New York, NY 10013
Attention: New Service

The service request should state that the applicant is requesting DSNY collection services for his/her premises and include the following:

  1. Full address of the premises.
  2. Name and daytime phone number of a contact person.
  3. A copy of the Certificate of Occupancy (temporary one is acceptable; not required for nonprofit organizations that lease or rent their space).
  4. For nonprofit organizations: A copy of the Notice of Assessment Statement from the Department of Finance, or a letter from another City Agency stating that the organization receives funding from and operates as an agent or contractor of the Agency to operate at the address for which they are requesting collection services.

Approximately two weeks after receiving the request with the required documents, DSNY will notify applicants of the scheduled start date and the days of collection.