Garbage & Recycling

FAQs
Top
Clean Community Flyer

Get a flyer about keeping your community clean.

Community Cleanups and Tool Loan Program

Request Sanitation collection and borrow tools for neighborhood cleanups, and learn about the Keep America Beautiful program.

Environmental Control Board Violations

Get information about how to respond to or pay an ECB violation, check status, reschedule a hearing, or get a copy of the violation.

Lost Items in Trash

Report of an item lost in trash that has been collected by the Department of Sanitation.

Organics Collection Pilot Program

Collection of food scraps, soiled paper, and yard waste from selected neighborhoods.

SAFE Disposal Events

Get information on events to dispose of harmful household products, electronics, and pharmaceuticals..

Sanitation Rules and Regulations Summary

Get information about the Department of Sanitation laws and regulations.

Sanitation Speaker or Site Visit

Request a speaker from the Department of Sanitation to provide information and answer questions about waste prevention, reuse, and recycling.


Bottle Refunds

Get information about the bottle and can refund law or make a complaint about a store not accepting a container.

Bulk Item Disposal

Learn about throwing away a large item that does not fit in a garbage bin or bag.

CFC and Freon Removal Appointment

Schedule or cancel a CFC (freon) removal appointment. An appointment is required to remove CFCs from refrigerators, air conditioners, or any other cooling appliance before recycling.

Commercial Recycling Handbook

Get a handbook about how and what businesses in New York City should recycle.

Commercial Waste Disposal

Get information about garbage collection for businesses, including businesses in residential buildings.

Composting Information

Get information on composting and the NYC Compost Project.

Containerized Collection Service Requests

Get information about how schools, large residential buildings, and other institutions can request containerized collection service.

Dumpster Permit

Apply for a permit to place a dumpster or debris container on a sidewalk or street.

Electronic Disposal

Get information on disposing of electronics.

Electronic Recycling

Get information about recycling computers, televisions, and electronics.

Flammable Liquid Disposal

Get information about how to dispose of flammable liquids.

Food Waste Drop Off Locations

Information on where residents can bring their food waste for composting.

Household Harmful Products Brochure

Get a brochure about harmful household products.

Leaf Disposal

Get information on how to dispose of leaves and grass clippings.

Litter Basket Request or Complaint

Request a public litter basket, report an overflowing or misused basket, donate litter baskets, or adopt a basket.

Mattress or Box Spring Disposal

Information about disposing of mattresses and box springs.

Medical Waste Disposal

Get information about disposing of medical waste.

Motor Vehicle Disposal

Get information about motor vehicle disposal.

New Trash Collection Request for Residences and Non-Profits

Request garbage and recycling services at a new residential or institutional address.

Organics Collection Pilot Program

Collection of food scraps, soiled paper, and yard waste from selected neighborhoods.

Plastic Bag Recycling

Get information about New York State's Plastic Bag Recycling Law.

Propane Tank Storage and Disposal

Get information about storing or discarding a propane tank.

Public Space Recycling Program

Get information about a program that encourages recycling in public spaces.

Rechargeable Battery Recycling

Get information about how to dispose of rechargeable batteries. Report a business that sells rechargeable batteries but does not accept them for recycling.

Recycling or Trash Collection Schedule

Get information about recycling and trash collection days for a specific residential or non-profit address.

Residential Garbage

Get information about the proper disposal of household garbage.

Residential Recycling

Learn about glass, metal, plastic, and paper recycling.

Residential Recycling Stickers, Signs, and Literature

Get stickers, posters, and other literature about recycling at home.

SAFE Disposal Events

Get information on events to dispose of harmful household products, electronics, and pharmaceuticals..

School Recycling Materials

Recycling materials and educational resources for K-12 schools.

Special Waste Disposal

Get information about how and where to dispose of special waste such as batteries, oil, paint, and tires.

Street Event Cleanup

Get information about garbage and recycling collection after a street event.

Styrofoam Ban

Get information on the Styrofoam ban.

Take It Back NYC Brochure

Get guidelines for what businesses take back for recycling.

Tire Disposal

Get information about how and where to dispose of rubber tires.

Wood Disposal and Pickup

Get information about discarding lumber, tree branches, shrubs, and firewood, including wood debris on private property.


Bag of Garbage or Loose Debris in Street Complaint

Report a stray bag of garbage or loose debris in a driving or biking lane of a street.

Bottle Refunds

Get information about the bottle and can refund law or make a complaint about a store not accepting a container.

Burning Garbage

Report of burning garbage either outdoors or in an illegal incinerator. Requires immediate transfer to 911.

Collection Bin Removal Request

Request for removal of an illegally placed collection bin.

Dirty Yard or Alley Complaint

Report of an unclean or untidy yard, alley, or court that is visible from the street.

Dumping in Catch Basin or Sewer

Report grease, gasoline, natural gas, cement, oil, sewage, chemicals or other liquids going into a sewer or catch basin.

Dumpster Complaint

Report a dumpster overflowing with garbage or construction debris.

Garbage Truck Spill Complaint

Report of waste leaking or spilling from a garbage truck or garbage that spilled onto the ground while being loaded into a truck.

Garbage, Recycling, or Organics Storage Complaint

Make a complaint about garbage or recycling stored or put out incorrectly.

Illegal Dumping Complaint

Report the dumping of large amounts of trash.

Litter Basket Request or Complaint

Request a public litter basket, report an overflowing or misused basket, donate litter baskets, or adopt a basket.

Littering Complaint

Report chronic littering of small amounts of trash and debris.

Loose Trash Complaint

Report garbage placed for pickup that has not been properly secured.

Missed Garbage, Recycling or Organics Collection

Report that garbage, recycling, or organics was not collected on the scheduled day.

Noise from Garbage Truck

Report noise from a garbage truck.

Private Carter Sanitation Complaint

Make a complaint about a commercial waste disposal company.

Recycling Theft Complaint

Report theft of recyclables.

Recycling Violation Complaint

Report recycling practices or noncompliance that violate the recycling code established by the Department of Sanitation.

Refrigerator Disposal Complaint

Report a refrigerator or freezer placed out for disposal without the door being removed.

Sanitation Vehicle Accident

Report an accident involving a garbage truck, snow plow, or other Department of Sanitation vehicle.

Sewer Backup

Report a sewer backup or get information about cleaning up after a flood.

Sewer Line Complaint

Report of a damaged sewer line.

Trash Disposal Complaint

Report the use of another person's trash bin or placement of trash in front of another location.

Waste Transfer Station Complaint

Make a complaint about the condition of a private waste transfer station.

Wastewater Treatment Plants

Learn about wastewater treatment plants or report noise or odor.

FAQS