Waste & Sewage

FAQs
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Automatic Public Toilet Request or Complaint

Request an automatic public toilet in a new location or report a damaged or dirty toilet.

Boat Pump Out Information

Get information about free pump-out stations where boat owners can legally dispose of their onboard septic waste.

Business Compliance with Wastewater Guidelines

Get guidelines for wastewater treatment for a business.

Combined Sewage Overflow (CSO) Waterbody Advisory Information

Information is available about Combined Sewage Overflow (CSO) Waterbody Advisories.

Cooking Oil and Grease Disposal Outreach Queens Pilot Program

Outreach program to inform residents about the proper disposal of used cooking oil and grease.

Municipal Water Finance Authority Investor Information

Get information about the New York City Municipal Water Finance Authority.

NYC Green Infrastructure Plan

Get information about the NYC Green Infrastructure Plan.

Rooftop Detention Program Information

Information about the City's rainwater rooftop detention program.

Septic Tank Cleaning Information

Get information about the requirements for cleaning a septic tank.

Sewer Backup Information or Complaint

Learn about cleaning up after a flood or report a sewer backup.

Tallman Island Wastewater Treatment Plant Information

Get information about the upgrade to the Tallman Island Wastewater Treatment Plant and the effect it will have on public waterfront access.

Wastewater Treatment Plant Information or Complaint

Learn about wastewater treatment plants or report noise or odor.


Cesspool Permit

Apply for a permit to construct a cesspool.

Dental Amalgam Separator Registration

Register an amalgam separator used in a dental facility.

Groundwater Discharge Permit

Apply for a permit to discharge groundwater into public sewers.

Industrial Waste Discharge Permit

Apply for a permit to discharge industrial waste into public sewers.

Private Sewer or Water Main Permit

Apply for a permit to install a private water main, sewer, or drain.

Sewer Connection Permit

Apply for a permit to install, repair, plug, or unplug a sewer connection.


Automatic Public Toilet Request or Complaint

Request an automatic public toilet in a new location or report a damaged or dirty toilet.

Dry Weather Sewage Discharge Complaint

Report of water flowing through a sewer outfall pipe during dry weather.

Dumping in Catch Basin or Sewer

Report grease, gasoline, natural gas, cement, oil, sewage, chemicals or other liquids going into a sewer or catch basin.

Sewer Backup Information or Complaint

Learn about cleaning up after a flood or report a sewer backup.

Sewer Line Complaint

Report of a damaged sewer line.

Sewer Odor

Report a smell coming from a catch basin or sewer.

Wastewater Treatment Plant Information or Complaint

Learn about wastewater treatment plants or report noise or odor.

FAQS