Health Care System

FAQs
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ACCESS NYC Information

Screen eligibility for service benefit programs.

Ambulance Bill from Fire Department Information

Get information about an ambulance bill received from the Fire Department EMS.

BigAppleRx Free Prescription Discount Card

Get discounts on prescriptions.

Elderly Pharmaceutical Insurance Coverage Program (EPIC) Information

Get information about the EPIC prescription drug plan for seniors.

Financial Counseling Through HHC Options

Get assistance with medical bills and health insurance.

Health Insurance Coverage Application Assistance

Get contact information for a counselor that can help you sign up for affordable health insurance.

Health Insurance for Children With Special Health Care Needs

Learn about health insurance for children under 3 years old who get services from the New York City Early Intervention Program.

Health Insurance from New York State of Health

New York State of Health. Created under the Affordable Care Act.

Health Insurance Information

Get information about public health insurance programs and services for adults, children, seniors, and people with disabilities.

Healthy NY Insurance Information

Get information about health insurance coverage for working people and small businesses.

Medicaid Information

Get information or make a complaint about Medicaid, free health insurance coverage for adults between the ages of 19 and 64.

Medicaid Information for Children and Teens

Get information about medical and dental care services for children age 21 and under who currently have Medicaid insurance.

Medicare Information

Get information about Medicare, including enrollment, card replacement, Medicare Savings Programs, and Medicare Part D drug plan information.

MetroPlus Health Plan Information

Get information about free or low-cost health insurance for individuals and families living in Manhattan, the Bronx, Brooklyn and Queens.

New York City Health Insurance Link

Health insurance information for uninsured residents and small businesses.

Public Benefit Fair Hearing Request

Fight or appeal a public assistance, food stamps, Medicaid, Home Energy Assistance Program (HEAP), or child care case.


Birth Certificate

Get a copy of a birth certificate, correct or change a birth certificate, or check the status of a request.

Birth Certificate Change Policy for Transgender Applicants

Request for a change to a birth certificate.

Birth Certificate Verification for Military Personnel

Electronic processing of birth certificate verification for military personnel.

Birth Certificate Verifications for New York City and New York State Government Agencies

Process for obtaining birth certificate verifications for New York City and State government agencies.

Birth Certificate Verifications for State (other than NY) and Federal Government Agencies

Birth Certificate Verifications for State (other than NY) and Federal Government Agencies

Children's Immunization Information or Record Request

Get information about shots and medical exams required for school and day care. Request a record of a child's shots.

Death Certificate

Get a copy of a death certificate, correct or change a death certificate, or check the status of a request.

Death Certificate Verifications for New York City and New York State Government Agencies

Process for obtaining death certificate verifications for New York City and State government agencies.

Dental Records for Children

Get copies of Department of Health Dental Clinic records.

Doctor Medical Records

Get medical records from a doctor.

Health Care Advance Planning Health Bulletin

Get a health bulletin about planning your health care in advance.

Health Care Proxy Form and Information

Get the form and guidelines for appointing a health care proxy.

Health Passport Information

Get information about keeping a personal health record.

Hospital Medical Records

Get medical records from a hospital.

Immunization Record Request

Get a record of shots or vaccines.

Stillbirth and Miscarriage Certificate

Request a Stillbirth or Miscarriage Certificate.

Vital Records Attorney Protocol

Guidelines for an attorney submitting a vital records request on behalf of a client


Become a Firefighter, EMT, or Paramedic

Get information about becoming a firefighter, emergency medical technician (EMT), or paramedic.

City Health Information (CHI)

Clinical bulletin for health care providers.

Donate, Buy or Sell Assistive and Medical Devices

Donate, buy, or sell medical or assistive technology equipment including wheelchairs, hearing aids, hospital beds, scooters, and other devices.

Find a Child Health Clinic

Find a child health clinic.

Find a Public Hospital

Find a public hospital or clinic.

Find an Ambulance Patient

Find a patient who was transported to a hospital by ambulance.

Health Care Provider Information

Get information about the Provider Access Line for doctors and health care professionals.

Health Research Training Program

Get information about the Health Research Training Program.

Report Location of Public Access Defibrillators

You can report public access defibrillator locations.


Ambulance Complaint

Make a complaint about an ambulance.

Child Health Plus Complaint

Make a complaint about a Child Health Plus assistant.

Doctor Complaint

Make a complaint about a doctor.

Drug or Alcohol Rehabilitation Program Complaint

Make a complaint about a drug or alcohol rehab program.

Health Violation Information

Get information about a health code violation notification.

Hospital or Clinic Complaint

Make a complaint about a hospital or clinic.

Managed Care Complaint

Make a complaint about managed care plans such as Medicaid or Child Health Plus.

Medicaid Information

Get information or make a complaint about Medicaid, free health insurance coverage for adults between the ages of 19 and 64.

Medical Device Complaint

Make a complaint about the quality or danger of a medical device or machine.

X-Ray Machine Complaint

Make a complaint about an X-ray machine.

FAQS