Building Management Resources

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Building Registration

Register an apartment building with three or more residential units. Register a one or two family home that you own but do not live in.

Buy a Department of Housing Preservation and Development (HPD) Owned Building

Get information for developers about buying a building owned by the Department of Housing Preservation and Development.

Buy Department of Housing and Urban Development (HUD) Owned Building

Get information about buying a residential building owned by the Department of Housing and Urban Development.

Certificate of Occupancy and Letter of No Objection

Get information about Certificate of Occupancy and Letter of No Objection.

Certification of No Harassment or Exemption Application

Apply for a Certification of No Harassment or Exemption.

City Auction and Sale Information

Get information about the auction and sale of City-owned property.

CityPay

Pay online for City services, bills, and fees.

Department of Housing Preservation and Development Violation Removal Information for Landlords

Get information about how a building owner or landlord can correct or clear a violation from the Department of Housing Preservation and Development.

Disability Rent Increase Exemption (DRIE) Program Information

Get information about a program that freezes rent increases for a renter with a disability. Get application assistance or check status.

Endorsement of Insurance and FEMA Claim Checks

Get information on how to have a third party insurance or FEMA claim checks endorsed by HPD.

Environmental Control Board Violation Information

Get information about how to respond to or pay an ECB violation, check status, reschedule a hearing or get a copy of the violation.

Equal Employment Opportunity Complaint from Construction Worker with Government Contract

Make a complaint about discrimination, illegal denial of benefits or fair wages by a construction worker with a City contract.

Fair Housing Information

Get information about housing discrimination and dispute resolution.

Foreclosure Prevention Information and Assistance

Get information and assistance with housing and legal counseling if you are a homeowner concerned about foreclosure.

Housing Court and Tenant-Landlord Dispute Information

Get information about landlord and tenant issues.

HPD Section 8 General Information

Get general information about the HPD Section 8 Program.

HPD Section 8 Landlord Assistance

Get help for a landlord with Section 8 vouchers.

HPD Section 8 Program Update

Learn about the changes to the HPD Section 8 Program.

Lease or Sell Real Estate to the City

Get information about how landlords and property owners can sell or lease property to the City.

Loft Dispute Assistance

Get assistance for tenants and landlords in dispute about lofts.

Loft Law Application

Apply to convert a loft for legal residential use.

Loft Law Enforcement Information

Get information about loft laws.

Mediation Assistance

Get a free and confidential referral for dispute mediation.

Mortgage Assistance Program Loans

Get information about the Mortgage Assistance Program.

New York City Rent Increase Information

Get information about rent increases in rent stabilized apartments and lofts.

Notice of Recorded Document Program

Get information about the Notice of Recorded Document Program

Property Tax Assessment Information

Get information about the notice of property value (NOPV).

Property Tax Exemption and Abatement Information

Learn about a property tax exemption or abatement for special populations.

Public Assistance Rent Payment Information for Landlords

Get information about rent payments for landlords who rent to public assistance clients.

Rent Regulation Information

Get information for tenants and landlords about rent regulation.

Rent Security Interest Information or Complaint

Get information or make a complaint about rent security interest.

Residential Building Owner Online Violation Certification

Online eCertification tool for property owners to certify violation corrections.

Residential Property Tax Information Guides

Information on New York City Tax Class 1 and Tax Class 2 property values and the property tax process.

Smoke-Free Housing Initiative

Guidance for landlords on how to reduce exposure to secondhand smoking.

Smoking Information or Complaint

Learn about smoking laws or report smoking where it is not allowed.

Tenant Interim Lease (TIL) Program Information

Get information or make a maintenance complaint about a Tenant Interim Lease Program (TIL) building.


Air Conditioner Installation Guidelines

Guidelines for installing a window air conditioner.

Alternative Enforcement Program (AEP) Information

Get information about a program that helps correct housing maintenance problems in distressed multiple dwellings.

Building Facade Safety Program

Get information about the Local Law 11/98 Facade Safety Program.

Building Management and Maintenance Assistance

Get information about building management and maintenance.

Canopy Permit

Apply or renew a permit to install a canopy.

Deck or Porch Permit

Apply for a permit to construct or alter a deck or porch.

Demolition of Buildings with Irreparable Damage Caused by Hurricane Sandy

Get information about the demolition of buildings with irreparable damage caused by Hurricane Sandy.

Elevator or Escalator Inspection Appointment

Schedule an appointment with an elevator or escalator inspector.

Environmental Control Board Violation Information

Get information about how to respond to or pay an ECB violation, check status, reschedule a hearing or get a copy of the violation.

Expedited Sidewalk Repair Program

Get your sidewalk repaired.

Fence Permit

Apply for a permit to build or install a fence.

Garage or Driveway Permit

Apply for a permit to construct or alter a garage or driveway.

Graffiti Report from Building Owner

Report graffiti on a building you own.

Home Improvement Guide

Get a guide to working with home improvement contractors.

Housing Quality Standards (HQS) Inspection

Get a Housing Quality Inspection.

Housing Renovation Loan Information

Get information about loans to renovate buildings with low and moderate rents.

Inspection for Building Structures Damaged by Hurricane Sandy

Request an inspection of a building structure with significant structural damage caused by Hurricane Sandy.

Large Planter Permit

Apply for a permit to install a planter larger than 2 feet by 2 feet on your property.

Lead Law Guide

Get a guide to the Childhood Lead Prevention Act.

Lead Paint Repair Grant Information for Landlords

Get information about grants to help landlords to make lead paint repairs.

Mold Treatment Program for Sandy Victims

Information about mold treatment services for eligible homeowners and renters in Brooklyn, Queens, and Staten Island.

New Sidewalk Installation Information

Get information about installing a sidewalk in a place where a sidewalk has never been built.

NYCHA Pet Policy Information or Non-Compliance Complaint

Get information about NYCHA's pet policy and how to file a non-compliance complaint.

Operation Clean Halls Request

Request to have police patrol a building to prevent drug use and sales.

Painting Street or Sidewalk for Water Shut-Off

Get information about painted marks on streets and curbs indicating upcoming water shut-off.

Re-Inspection for Building Structures Damaged by Hurricane Sandy

Owners can request a re-inspection after hazardous conditions have been corrected.

Revocable Consent Application

Apply for permission to install or maintain a structure affecting the street or sidewalk.

Sidewalk Cleaning Enforcement Information or Sticker Request

Get information about when summonses may be issued for dirty sidewalks and gutters. Request a sticker listing enforcement hours.

Sidewalk Information or Complaint

Get information about sidewalk maintenance or report a sidewalk condition.

Sidewalk Repair Payment Plan Request

Request a payment plan for sidewalk repairs billed by the City.

Sidewalk Repair Protest

Report a problem with a sidewalk that the City repaired.

Sidewalk Valve Cover Information

Get information about a missing or damaged sidewalk valve cover.

Sidewalk Violation Information and Removal

Get information about sidewalk violations, request a sidewalk inspection, or get a violation removed or dismissed.

Tenant Screening Report Sign Not Posted

Complaint about a residential rental agency failing to post the required notice about tenant screening reports.

Trees and Sidewalks Repair Program Information

Get information about a program to repair qualifying sidewalks severely damaged by curbside tree roots in front of one, two, and three family homes.

Vacant Lot Cleaning Bill Information

Get information about the invoice issued to a lot owner when the City cleans a lot.

Vacate Order Information for Building Structures Damaged by Hurricane Sandy

Get vacate order information for properties affected by Hurricane Sandy.

Vacate Order Information or Complaint

Get information about a vacate order or report failure to vacate.

Window Guard Complaint

Report missing window guards or a landlord or tenant who refuses installation.

Window Guard Information

Get information about window guards and preventing window falls.


3 Day and 10 Day Water Notice Information

Get information for a property owner who received a notice to repair leaking water pipes.

Automated Water Meter Readings Online

Information about viewing automated water meter readings online.

Benchmark Requirement Local Law 84-2009

Learn about Benchmark reporting requirements or fight a compliance violation.

Boiler Inspection Information

Get information about required boiler inspections.

Boiler Inspection Notice of Violation

Get information about the Department of Buildings Boiler Inspection Notice of Violation.

Boiler Installation or Removal Permit

Apply for a permit to install or remove a boiler.

Boiler Registration

Register a boiler larger greater than 350,000 BTUs but less than 2.8 million BTUs.

Clean Heat Program

Information about the City's Clean Heat Program.

Heat Bulletin

Get a fact sheet about heating requirements for residential buildings.

Home Oil or Chemical Spill

Get assistance with an oil or chemical spill within your home or backyard.

Hurricane Sandy Water Bill Review

Request a review of your water bill for property that was severely damaged or destroyed in Hurricane Sandy.

Residential Sprinkler System Test Information

Get information about residential sprinkler system testing.

Restore Electricity to Buildings Affected by Hurricane Sandy

Get information on how to restore electricity to your building.

Restore Gas to Buildings Affected by Hurricane Sandy

Get information on how to restore gas to your building.

Roof Tank Leak or Overflow

Get help with a leaking or overflowing roof tank.

Toilet Replacement Program

Receive a residential toilet replacement voucher to upgrade to a high-efficiency toilet.

Water and Sewer Bill

Get information about water and sewer bills, including payment and dispute information.

Water and Sewer Bill Increase Complaint

Make a complaint about the recent water and sewer rate increase.

Water and Sewer Rate Information

Get information about water and sewer bill rate increases.

Water and Sewer Service Line Protection Program

Voluntary program to cover the repair of broken water and sewer lines.

Water Drain Clogged

Report a clogged water drain or pipe.

Water Leak Notification Program

Sign up for notification of possible water leaks on your property.

Water Meter Complaint

Report a water meter that is broken, leaking, frozen, missing, or stolen.

Water Meter Information

Get information about water meter installation, replacement, and operation.

Water Meter Inspector Information or Complaint

Get information about how to identify a legitimate water meter inspector. Report suspicious activities or impersonation of an inspector.

Water Meter Permit

Apply for a permit to remove, re-set, or repair water meters.

Water Service Activation Information

Get information about activating water service.

FAQS