Information about rules and regulations for owners and renters of City apartments.
Pay online for City services, bills, and fees.
Make a complaint about a co-op or condo apartment.
Report a commercial vehicle parked in a residential driveway or lot.
Get information on how to have a third party insurance or FEMA claim checks endorsed by HPD.
Get information and assistance with housing and legal counseling if you are a homeowner concerned about foreclosure.
Get information about home loans for low and moderate income seniors.
Get a kit to guide you through the process of becoming a homeowner.
Get information about the HomeBase homelessness prevention program.
Assistance for NYC homeowners who are unable to stay in their homes.
Get information about housing options for seniors, including nursing and adult homes, assisted living, enriched housing, and roommate matching assistance.
Get information about how landlords and property owners can sell or lease property to the City.
Report bright lights from a parking lot shining into an apartment or building.
Get information about the Mortgage Assistance Program.
Report noise from an air conditioner, ventilation equipment, or exhaust device.
Report noise from inside a house of worship.
Report noise from lawn care equipment.
Report a noisy neighbor.
Get information about the Notice of Recorded Document Program
Get information about the notice of property value (NOPV).
Learn about a property tax exemption or abatement for special populations.
Get information about grants and low-interest renovation loans for building owners.
Information on New York City Tax Class 1 and Tax Class 2 property values and the property tax process.
Get vacate order information for properties affected by Hurricane Sandy.
Get information about a vacate order or report failure to vacate.
Report a driveway blocked by a vehicle.
Guidelines for installing a window air conditioner.
Report bed bugs.
Apply for a permit to construct or alter a deck or porch.
Get information about the demolition of buildings with irreparable damage caused by Hurricane Sandy.
Get information about how to respond to or pay an ECB violation, check status, reschedule a hearing or get a copy of the violation.
Get your sidewalk repaired.
Apply for a permit to build or install a fence.
Apply for a permit to construct or alter a garage or driveway.
Report graffiti on a building you own.
Get a guide to working with home improvement contractors.
Get help with home repairs for low and moderate income seniors.
Request an inspection of a building structure with significant structural damage caused by Hurricane Sandy.
Apply for a permit to install a planter larger than 2 feet by 2 feet on your property.
Learn about removing lead paint. Report lead paint or peeling paint in a residential building.
Information about mold treatment services for eligible homeowners and renters in Brooklyn, Queens, and Staten Island.
Get information about installing a sidewalk in a place where a sidewalk has never been built.
Owners can request a re-inspection after hazardous conditions have been corrected.
Apply for permission to install or maintain a structure affecting the street or sidewalk.
Get information about when summonses may be issued for dirty sidewalks and gutters. Request a sticker listing enforcement hours.
Get information about sidewalk maintenance or report a sidewalk condition.
Request a payment plan for sidewalk repairs billed by the City.
Report a problem with a sidewalk that the City repaired.
Get information about a missing or damaged sidewalk valve cover.
Get information about sidewalk violations, request a sidewalk inspection, or get a violation removed or dismissed.
Get information about a program to repair qualifying sidewalks severely damaged by curbside tree roots in front of one, two, and three family homes.
Information about viewing automated water meter readings online.
Report overcharging by a cable company.
Report a problem with cable television. Check the status of a cable television complaint.
Get information or make a complaint about cell phone coverage.
Get information about the law that requires cell phone service providers to allow customers to keep their phone number when changing carriers.
Make a complaint about the purchase of a cell phone.
Make a consumer complaint about cell phone service.
Information about the City's Clean Heat Program.
Get billing and meter information for City electrical utilities.
Report an electrical complaint, a power outage, or blackout.
Get information about how to file a claim with Con Edison to get money back for food or medicine spoiled during a power outage.
Arrange for water meter reading prior to sale.
Get answers to questions about gas bills from City utilities.
Get help paying household utility and heating bills. Get information about the Home Energy Assistance Program (HEAP).
Make a complaint about a building that is too cold, overheated, or has no hot water.
Make a complaint about a home heating oil business imposing illegal credit terms, issuing an improper contract or receipt, or shortchanging the amount of oil dispensed.
Get assistance with an oil or chemical spill within your home or backyard.
Request a review of your water bill for property that was severely damaged or destroyed in Hurricane Sandy.
Get information about painted marks on streets and curbs indicating upcoming water shut-off.
Make a complaint about invalid or unexplained charges on a phone bill.
Get information about scheduled water main shutdowns and water disruptions.
Get information about residential sprinkler system testing.
Get information on how to restore electricity to your building.
Get information on how to restore gas to your building.
Get information about the New York City Verizon FiOS citywide Cable TV Video Franchise.
Get information and assistance with Verizon services and programs.
Get information about water and sewer bills, including payment and dispute information.
Make a complaint about the recent water and sewer rate increase.
Get information about water and sewer bill rate increases.
Voluntary program to cover the repair of broken water and sewer lines.
Report no water, no hot water, only scalding hot water, or poor water quality or pressure.
Report a clogged water drain or pipe.
Sign up for notification of possible water leaks on your property.
Report a water meter that is broken, leaking, frozen, missing, or stolen.
Get information about water meter installation, replacement, and operation.
Get information about how to identify a legitimate water meter inspector. Report suspicious activities or impersonation of an inspector.
Get information about activating water service.