Benefits & Support

FAQs
Top
ACCESS NYC Information

Screen eligibility for over 30 human service benefit programs.

Benefit Card Assistance

Benefit card replacement, balance, or PIN change for Medicaid, cash assistance, or food stamp client.

Child Care Financial Assistance

Get information or find out if you are eligible for City-funded child care programs. Includes EarlyLearn NYC.

Farmers Market Health Bucks Coupons

Information about where to find Farmers Markets and how to use Health Bucks coupons.

Find a Food Pantry or Soup Kitchen

Find a place offering food for people in need.

Food and Nutrition for Seniors, Women, Infants and Children (FAN) Information

Get free food and nutrition information for women, infants, children, and seniors age 60 and older.

Food for Women, Infants, and Children (WIC) Information

Get healthy food for eligible pregnant women, mothers, and young children.

Food Stamp Information

Apply for Supplemental Nutrition Assistance or Food Stamp or make a complaint. Get information about how a retailer can participate in the Food Stamp Program.

Health Insurance Information

Get information about public health insurance programs and services for adults, children, seniors, and people with disabilities.

Heat and Utility Bill Assistance

Get help paying household utility and heating bills. Get information about the Home Energy Assistance Program (HEAP).

Heat Assistance for Public Assistance Recipients

Get help for a public assistance recipient with a heat emergency.

HHS-Connect

Get information about HHS-Connect. It provides IT tools and solutions to help Health and Human Services agencies coordinate case management.

Home and Health Care Information or Complaint

Get information or make a complaint about in-home medical assistance.

Home Care Information or Complaint

Request home attendant services for seniors and for Medicaid-eligible children and adults.

Job Center or Food Stamp Center Complaint

Make a complaint about service or staff at a Job Center or Food Stamp Center.

Job Placement and Training Information for NYCHA Residents

Get information about education, training, and job placement for New York City Housing Authority residents.

Job Placement and Training Information for Public Assistance Recipients

Get information about job placement, training, and education for public assistance recipients. Includes TXT-2-Work and Business Link.

Medicaid Information for Children and Teens

Get information about medical and dental care services for children age 21 and under who currently have Medicaid insurance.

NYC Connected Broadband Technology Opportunities Program

Learn about a series of initiatives that address digital inclusion in NYC's most underserved areas.

One Shot Deal Short Term Emergency Assistance

Get help with short term emergency assistance.

Public Assistance Budget Status or Change Request

Get public assistance case status or request a budget change for a public assistance client.

Public Assistance Claim or Collection Assistance

Get help for a person who owes money to the City.

Public Assistance or Welfare Information

Get information about public assistance eligibility and office locations.

Public Assistance Rent Payment Information for Landlords

Get information about rent payments for landlords who rent to public assistance clients.

Public Benefit Fair Hearing Request

Fight or appeal a public assistance, food stamps, Medicaid, Home Energy Assistance Program (HEAP), or child care case.

Social Innovation Fund Family Rewards

Rewards program available to eligible families for completing health, education and work- related activities.

WeCare Services for Public Assistance Clients

Get help for a public assistance client who has medical or psychological barriers to independence.


Job Center or Food Stamp Center Complaint

Make a complaint about service or staff at a Job Center or Food Stamp Center.

Job Placement and Training Information for NYCHA Residents

Get information about education, training, and job placement for New York City Housing Authority residents.

Job Placement and Training Information for Public Assistance Recipients

Get information about job placement, training, and education for public assistance recipients. Includes TXT-2-Work and Business Link.

Social Security Information and Assistance

Get information and assistance with Social Security, Disability, and Supplemental Security Income (SSI).

Unemployment Insurance Information

Get information about Unemployment Insurance benefits.

Young Men's Initiative

Information about a set of new policies and initiatives that will reduce disparities for black and Latino young men.


ACCESS NYC Information

Screen eligibility for over 30 human service benefit programs.

Benefit Card Assistance

Benefit card replacement, balance, or PIN change for Medicaid, cash assistance, or food stamp client.

Farmers Market Health Bucks Coupons

Information about where to find Farmers Markets and how to use Health Bucks coupons.

Find a Food Pantry or Soup Kitchen

Find a place offering food for people in need.

Find a Summer Meal Program

Summer Meal Program offers free breakfast and lunch for New York City children age 18 and under.

Food and Nutrition for Seniors, Women, Infants and Children (FAN) Information

Get free food and nutrition information for women, infants, children, and seniors age 60 and older.

Food for Women, Infants, and Children (WIC) Information

Get healthy food for eligible pregnant women, mothers, and young children.

Food Stamp Information

Apply for Supplemental Nutrition Assistance or Food Stamp or make a complaint. Get information about how a retailer can participate in the Food Stamp Program.

HHS-Connect

Get information about HHS-Connect. It provides IT tools and solutions to help Health and Human Services agencies coordinate case management.

Job Center or Food Stamp Center Complaint

Make a complaint about service or staff at a Job Center or Food Stamp Center.

Public Benefit Fair Hearing Request

Fight or appeal a public assistance, food stamps, Medicaid, Home Energy Assistance Program (HEAP), or child care case.


ACCESS NYC Information

Screen eligibility for over 30 human service benefit programs.

Cooling Assistance Program

Information on State program offering air conditioners for people with a medical condition.

Health Insurance Information

Get information about public health insurance programs and services for adults, children, seniors, and people with disabilities.

HHS-Connect

Get information about HHS-Connect. It provides IT tools and solutions to help Health and Human Services agencies coordinate case management.

Home and Health Care Information or Complaint

Get information or make a complaint about in-home medical assistance.

Home Care Information or Complaint

Request home attendant services for seniors and for Medicaid-eligible children and adults.

LifeNet Counseling Referral

Get counseling and treatment referrals for mental health and substance abuse problems.

Medicaid Information

Get information or make a complaint about Medicaid, free health insurance coverage for adults between the ages of 19 and 64.

Medicaid Information for Children and Teens

Get information about medical and dental care services for children age 21 and under who currently have Medicaid insurance.

Medicare Information

Get information about Medicare, including enrollment, card replacement, Medicare Savings Programs, and Medicare Part D drug plan information.

New York City Health Insurance Link

Health insurance information for uninsured residents and small businesses.

Public Benefit Fair Hearing Request

Fight or appeal a public assistance, food stamps, Medicaid, Home Energy Assistance Program (HEAP), or child care case.

WeCare Services for Public Assistance Clients

Get help for a public assistance client who has medical or psychological barriers to independence.


ACCESS NYC Information

Screen eligibility for over 30 human service benefit programs.

Heat and Utility Bill Assistance

Get help paying household utility and heating bills. Get information about the Home Energy Assistance Program (HEAP).

Heat Assistance for Public Assistance Recipients

Get help for a public assistance recipient with a heat emergency.

HHS-Connect

Get information about HHS-Connect. It provides IT tools and solutions to help Health and Human Services agencies coordinate case management.

One Shot Deal Short Term Emergency Assistance

Get help with short term emergency assistance.


Bereavement Support Group Information for Seniors

Get information about support groups for seniors who have experienced the death of a friend or family member.

Burial Financial Assistance

Get help paying for funeral expenses.

Cremation Permit or Complaint

Apply for a permit to cremate a body. Make a complaint about cremation without a permit.

Funeral Preparation Guide

Get a guide to planning a funeral.

Hart Island Cemetery Information

Information about the City Cemetery. Also known as Potter's Field.

FAQS