Benefit Card Assistance

If your benefit card for Cash Assistance, Food Stamps, or Medicaid was lost or stolen, you can get a replacement. Replacement cards can only be mailed to the address on record.

It will take from 7 to 10 business days for you to get the card.

  • If your card includes SNAP benefits (also known as Food Stamps), you can request a replacement card online at connectebt.com
  • If your card includes Cash Assistance, you can request a replacement card online at connectebt.com
  • If your card is for Medicaid only, use the Medicaid Replacement Form.

You can also call EBT Customer Service at (888) 328-6399 to request that a replacement Electronic Benefit Transfer (EBT) card for SNAP or Cash Assistance be mailed to you.