You can make an anonymous complaint about a maintenance problem that is affecting an entire residential building. When reporting a problem in an apartment, you must provide your contact information.
Common maintenance complaints against landlords include:
- Unsanitary conditions such as mold or pests, including mice, bed bugs, or roaches
- Walls or ceilings with water leaks, holes, cracks, or peeling paint
- Doors that are broken or missing
- Windows that are broken or stuck open or closed
- No hot water
- Electrical problems such as no lighting, defective outlets or switches, or wet light fixtures
- Cooking gas that has been shut off
- Doorbells, buzzers, or intercoms that are broken or missing
- Floor or stairs that are damaged
- Sinks, bathtubs, showers, or toilets with plumbing problems
- Safety issues such as broken or blocked fire escapes, or broken or missing smoke alarms, carbon monoxide detectors, or window guards
You can also request a copy of a complaint filed with the Department of Housing Preservation and Development (HPD).