To request a copy of a medical record from a physician, call or write to the physician holding the record. If the physician does not respond to this request within a timely manner, you can file a complaint with the New York State Department, Office of Professional Medical Conduct for Physician. Mail complaints to:
New York State Department of Health
Office of Professional Medical Conduct
433 River Street, Suite 303
Troy, NY 12180-2299
You can also call the Office of Professional Medical Conduct for Physician Complaint line (800) 663-6114 and request a complaint package.
You can get assistance with getting records from physicians that have gone out of business by calling (800) 804-5447.