The City accepts complaints for missed collection of garbage, recycling, and organics from residential buildings starting at 8 AM on the day after the scheduled service day. Your regular collection schedule may be suspended for a City holiday or during a snow storm. When pickups are suspended due to a holiday or weather, missed collection complaints are not accepted for that day.
If a holiday occurs on your garbage day, you may put the garbage out after 5 PM on the holiday. The City will pick up the garbage within 4 days of the holiday.
If a holiday occurs on your recycling day, the recycling will be collected the following week.
If a holiday occurs on your organics day and you live in Brooklyn, put the items out for your next collection day. Bronx, Queens, and Staten Island residents should put the items out after 5 PM on the holiday for collection the next day.
The City does not service commercial recycling or refuse. If you have debris from a major construction or renovation project, you must hire a private carter or arrange for a private construction dumpster.