Missed Garbage, Recycling or Organics Collection

Garbage, Recycling and Organics collection were suspended on Monday, May 29th in observance of Memorial Day. Missed collection complaints are not being accepted for this day. 

Recycling for Monday, May 29th and Tuesday, May 30th will be collected starting Tuesday, May 30th.  If your recycling day is Tuesday and your items have not been collected, leave items curbside to be collected on Wednesday May 31st. 

You can report that garbage, recycling, organics, or bulk items were not picked up on your service day. The Department of Sanitation will collect them in 1 to 2 business days.

To make a complaint, items must:

  • Be from a residential building
  • Be placed out between 4 PM and midnight the day before the scheduled day
  • Be placed out properly, following disposal rules
  • Remain curbside

You cannot make a missed collection complaint if your scheduled service day was suspended due to a City holiday or emergency.

Garbage, Recycling, and Organics Complaints

To report missed garbage, recycling, and organics collection, you can make a complaint starting at 8 AM the day after your service day.

Report missed garbage, recycling, or organics collection.

Bulk Item Complaints

  • If the item is larger than 4 feet by 3 feet and is not recyclable, you can make a complaint starting at 8 AM on the Sunday following your service day.
  • For smaller bulk garbage items and recyclable bulk items, you can make a complaint starting at 8 AM the day after your service day.
Call 311 to report missed collection of large non-recyclable bulk items.