Parking Meter Complaints

You can report a parking meter that is damaged, not working, or too close to a fire hydrant. The Department of Transportation (DOT) will inspect the damaged or defective meter and make repairs if necessary.

You can make a complaint about parking meters that are:

  • Bent
  • Knocked over
  • Missing
  • Loose
  • Defaced with graffiti
  • Are not reading credit or parking cards
  • Have fast or failed timing
  • Are not printing receipts for coin payments
  • Are too close to a fire hydrant
  • Have a decal that is peeling, torn, or defaced with graffiti

If your credit card is stuck in a meter, contact the bank that issued the card and cancel it. A DOT crew member will be dispatched to the meter location to retrieve your card and have it destroyed. If your parking card is stuck in a meter, DOT will retrieve it and mail it back to you.

DOT does not accept reports of meters that did not receive authorization for credit or debit card payment and therefore did not issue a receipt.

When a meter is out of service, you should make a payment and obtain a receipt from the other parking meter located on the block or on the next block. If the other meters are not working, make sure to document the date, time, and meter numbers, should you need to dispute a parking ticket. In a parking field, you should purchase a parking receipt from the nearest meter to the broken one.

If all parking meters on the block or the next block, or in a parking field, are broken or missing, you can park for the maximum amount of time posted for that metered space.

You can also report a parking sign that is displaying outdated Sunday parking rules, make a comment about the Sunday parking rules, or request installation of a new meter.