New York City Housing Authority (NYCHA) Maintenance Complaint

You can report maintenance issues on New York City Housing Authority (NYCHA) property 24 hours a day, seven days a week. You can request repairs for an apartment or report maintenance issues for public spaces on NYCHA property. 

If you live in a NYCHA property that is privately managed you should report issues directly to the management company first. 

You can contact NYCHA’s hotline or call 311 to get contact information for private management companies.