Scale Inspection

The Department of Consumer Affairs inspects scales and measuring devices used by retail stores, including grocery stores and bodegas, and airports to make sure they are accurate. All markets must have a scale in their prepackaged food section.

  1. Businesses can request scale inspections in one of three ways: Online via nyc.gov/BusinessToolbox.
  2. Email scaleinspection@dca.nyc.gov 
  3. Fax (718) 349-2576

You will get a notification of your inspection date within 15 days of the City receiving your scale inspection request (five days if you have a previously condemned scale). A City inspector will visit your business location unless you are a Mobile Vendor. Average inspection time is 15 to 30 minutes per scale.

The City will place a current official seal on scales that pass inspection.

You cannot use scales that fail inspection.