The City accepts complaints against tow truck drivers and businesses that provide towing services. This includes companies operating without a valid license. Valid licenses are yellow with green lettering.
Any New York City-based towing company towing a car within the five boroughs of New York City must be licensed. Tow trucks based elsewhere that are picking up passenger vehicles within New York City must also be licensed.
Make a complaint about a tow truck company operating on a street.
Call 311 to submit a complaint about a tow truck company operating on a highway.