Traffic or Pedestrian Signal Request or Condition

You can report traffic signal (vehicle stoplight) conditions, such as:

  • Lights changing out-of-sequence
  • Lights burned out or not changing (steady red or green light)
  • Structural conditions, such as a signal hanging, or a pole that is leaning or has been knocked down

Every problem or request is assigned a priority ranking, and the Department of Transportation will respond according to that ranking:

  • High priorities are addressed within hours
  • General maintenance issues may take up to 30 days
  • Long-term construction issues will vary depending upon the nature of the project
  • Signals with a power supply problem will be issued a Stop Tag and referred to Con Edison
You can request the installation of new traffic stoplights, pedestrian signals, and audible pedestrian signals for the blind. You can also request a review of the timing of a traffic or pedestrian signal. These reviews can take up to 12 weeks and you will receive a response after completion.

You can also report problems with a pedestrian (Walk - Don't Walk) signal.