The City accepts reports of traffic signal (vehicle stoplight) conditions, such as:
You can also report conditions with a pedestrian (Walk - Don't Walk) signal, such as:
Traffic signals are maintained by City contractors in each borough.
The City will assign a priority to the problem and respond based on its priority. Priority issues will be responded to within hours and general maintenance issues may take up to 30 days. Response time for long-term construction issues will vary depending upon the nature of the project.
If a signal has a power supply problem, the City will issue a Stop Tag and refer the power outage to Con Edison for handling.
You may request installation of new traffic stoplights, pedestrian signals, and audible pedestrian signals for the blind or request a review of the timing of a traffic or pedestrian signal. The review can take up to 12 weeks. You will receive a response after the review is completed.