You can make a water complaint. When reporting no hot water, no water, low water pressure, or scalding hot water in an apartment building, you must provide your contact information.
If the water is dirty and also has other problems, you only need to make a dirty water complaint.
The City does not respond to problems caused by internal conditions. The problem is internal if:
If a licensed plumber has determined that the problem is not the property owner's responsibility, you can ask the City to investigate.