Cable Provider Complaint

You can make a complaint if you are unable to resolve an issue directly with a cable provider.

You can make a complaint about:

  • Service installation and missed appointments
  • Disconnections, billing mischarges, overcharges, and refunds
  • Reception and service
  • Converters and equipment
  • Cable Internet and phone service
  • Verizon FiOS service that is unavailable at your residential address
  • An order for Verizon FiOS service that was not fulfilled