Dry Cleaner Complaint

The City accepts complaints about dry cleaners who:

  • Damage your clothing
  • Refuse to give you a refund
  • Fail to deliver goods or services
  • Overcharge
  • Charge different prices to dry clean clothing based on gender

The City can also direct you to the proper authorities if a dry cleaner closes down without returning your clothing. The City does not license dry cleaners and cannot force closed dry cleaner businesses to return your clothing. The City does not accept complaints about employee behavior or rudeness.