The City accepts complaints about privately owned garages or parking lots that provide parking to the public for a fee. For reports of theft or damage to a car, you must make a complaint to the business or file a police report before leaving the premises.
Businesses must post rate increases on the premises at least 60 days before the rate goes up. If the business follows this procedure, there is no limit to the amount the rate may be increased. The business must disclose prices for oversize vehicles and special events.
The City does not accept complaints about employee behavior or rudeness.