You can make a complaint about businesses that provide immigration services. Complaints include:
Immigration service businesses cannot guarantee government action, such as the granting of residency, visas, passports, citizenship, or any other immigration status. You can also make a complaint about providers that make false claims.
Immigration service providers must disclose that the individual providing assistance is not a lawyer and cannot accept fees for giving legal advice, drafting legal papers, or reviewing documents for legality. Individuals providing assistance cannot represent you before immigration authorities. You can also make a complaint about providers' failure to disclose that they are not lawyers.