You can pay your water and sewer bill online, over the phone, by mail, or in person.
Visit www.nyc.gov/dep to sign up for "My DEP Account" to:
You may also contact DEP Customer Service by email at email@example.com or by phone at (718) 595-7000 for assistance and information with the following:
You can also update owner contact information by completing and returning the Customer Registration Form.
The DEP Customer Service Call Center hours are Monday to Friday, 9 AM to 6 PM, and Saturday, 9 AM to 2 PM.
Holiday Hours - The Call Center will be closed on Thursday, November 23rd, Saturday, December 23rd, Monday, December 25th, Saturday, December 30th, and Monday, January 1st.