Delays and Suspensions
Sometimes due to snow, alternate side parking may be suspended. Garbage and recycling collections may also be delayed or suspended. When that happens, you can't make a missed collection complaint for that day. New York City public schools may also close or delay opening.
You can get the latest status of alternate side parking, garbage and recycling collection, and schools:
For information about MTA public transportation, including subways, buses, Long Island Railroad, Metro-North Railroad, and Staten Island Railroad, check MTA's website.
You can make a complaint about snowy or icy roadways. When a storm operation is underway, these complaints are used to monitor the storm and there is no response to individual plowing or spreading requests. After the storm operation ends, individual complaints will receive a response.
You can go to PlowNYC to see plowing progress in real-time.
Property owners must clear snow from their sidewalks. After owners have had an appropriate amount of time to shovel, you can make a complaint about snowy or icy sidewalks.