You can get snowstorm updates from the City’s NYC Severe Weather website. You can also register for Notify NYC to get alerts on services affected by the storm sent to you by email, text, or phone.
During a winter storm, snow and ice are first cleared from highways, snow emergency streets, bus lanes, and other primary routes. Then all other roadways are plowed. You can make a complaint whenever roads are snowy or icy. When a storm operation is underway, these complaints are used to monitor the storm and there is no response to individual plowing or spreading requests. After the storm operation ends, individual complaints will receive a response.
Property owners must clear snow from their sidewalks. After owners have had an appropriate amount of time to shovel, you can make a complaint about snow or ice on sidewalks.
Delays and Suspensions
Sometimes due to snow, alternate side parking may be suspended. Garbage and recycling collections may also be delayed or suspended. Very rarely, public schools may be closed. These updates are announced:
If garbage and recycling collections are delayed or suspended, you can't make a missed collection complaint for that day.
You can get information about MTA subway, railroad, bus, bridge, and tunnel service changes from the MTA website.