NYC Service coordinates sidewalk snow shoveling assistance if you fall under one of these three categories:
• A senior who is 60 and over, OR
• A disabled person, OR
• A homebound person
You also must be both:
• The property owner
• A person requesting assistance with shoveling your sidewalk ONLY
NYC Service CANNOT guarantee assistance. If you qualify, they will gather your information for future storms and try to match you with a volunteer in your zip code.
The City does not accept complaints for cars and driveways blocked by snow.