NYC Hurricane Service Center

The City has opened a Hurricane Service Center to assist those residents of Texas, Florida, Puerto Rico, and U.S. Virgin Islands, who are relocating to New York City for short-term or long-term stays following the recent hurricanes.

The Service Center is located at:
Julia De Burgos Latino Cultural Center
1680 Lexington Avenue
Cross Streets: East 105th Street and East 106th Street

Hours of Operation

  • Monday - Friday: 9 AM - 5 PM

Holiday Hours

  • Week of December 25, 2017: Only open Thursday, December 28.
  • Week of January 1, 2018: Only open Tuesday, January 2, through Friday, January 5.
  • Week of January 8, 2018: Only open Tuesday, January 9, through Thursday, January 11.

Services
Services are offered from both government agencies and community-based organizations.
These services may include:

  • Food assistance
  • Legal and case management
  • Schooling
  • Mental health
  • Spiritual counseling
  • Pet support

Housing is not available.

Appointment
You need to register with the City for an appointment to access these services.

One registration per household is allowed including children 18 years and younger. At the time of your appointment, each agency or organization will confirm your eligibility; however, different agencies will be offering different services and may have different requirements.

You can request an appointment on behalf of family members who are unable to fill out this form.

You should bring any identification you have available to your appointment; including but not limited to:

  • Driver’s license
  • Driver's permit
  • State I.D.
  • Passport

Affordable Healthcare Options
You can call (347) 507-3531 to get help with healthcare appointments at NYC Health + Hospitals facilities across the city. Ask for locations and appointments that are convenient for you. Community health centers throughout the five boroughs offer a variety of primary care services.

Medical Emergency
The Hurricane Service Center does not provide medical care. If you have a medical emergency, call 911.