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Learning Programs

Building Coaching Competency

A Learning Program for NYC Child Welfare and Juvenile Justice Professionals

Across the country, child welfare agencies are turning to coaching as an integral component of supervision with frontline staff. The ACS Workforce Institute has designed this learning program to strengthen the coaching skills of anyone in the sector who holds a supervisory position by introducing coaching strategies to integrate into supervision with staff.

In this course, participants will have the opportunity to practice each of the six coaching skills and six coaching steps that have been adapted from the coaching approach of the Atlantic Coast Child Welfare Implementation Center.

Who Should Attend?

This program is designed for child welfare and juvenile justice supervisors and managers or anyone who has the responsibility to guide and continually improve the performance of frontline staff.

Benefits of the Program

  • Supervisors and managers learn and practice effective strategies to create a collaborative, strength-based culture to support their staff.
  • The integration of coaching strategies into supervision builds confidence, boosts morale, and encourages critical thinking skills among staff members.
  • The program introduces skills and concepts that contribute to the long-term professional development of supervisors and staff.

 

Motivational Interviewing

A Learning Program for NYC Child Welfare and Juvenile Justice Professionals

Motivational Interviewing is a collaborative, person-centered approach to strengthen motivation and commitment to change. Strength-based engagement strategies and motivational interviewing are an important part of effective communication with children and families to support their continued progress toward applying solutions to family challenges. It helps professionals express compassion, partnership, and respect — even in challenging situations.

In this course, participants will have the opportunity to practice the spirit, principles, and skills of Motivational Interviewing, and to incorporate strength-based engagement into their work with children and families.

Who Should Attend?

This course is designed for child welfare and juvenile justice frontline staff.

Benefits of the Program

  • Frontline staff learn to focus on family strengths and resilience.
  • Through effective communication, frontline staff create strength-based partnerships with children and families.
  • Through these partnerships, families and children can work toward establishing and reaching their goals.

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