DOB NOW: Build FAQ

 

Registering for an Account – Frequently Asked Questions

1.   How do I create an account for DOB NOW: Build or Safety?
2.   If I am already registered in eFiling, do I need to register again for DOB NOW?
3.   If I am already registered in DOB NOW: Inspections do I need to register again?
4.   Who needs to register in eFiling to use DOB NOW: Build?
5.   How do I register in eFiling?


1.  How do I create an account for DOB NOW: Build or Safety?

DOB NOW: Build accounts are managed by our eFiling system. Create your account in eFiling and then use that email and password to log into DOB NOW: Build

2.  If I am already registered in eFiling, do I need to register again for DOB NOW?

No, you can use your existing eFiling username and password to access DOB NOW: Build. However, you may need to update your eFiling account with your license information.

3.  If I am already registered in DOB NOW: Inspections do I need to register again?

Yes, you will need a separate account for DOB NOW: Build. DOB NOW: Inspections uses a different account management system.

4 Who needs to register in eFiling to use DOB NOW: Build?

Owners, Filing Representatives, Professional Engineers, Registered Architects, Licensed Contractors, Special Inspectors, and Progress Inspectors all must register in eFiling to input and review information, submit jobs, and pull permits in DOB NOW: Build.

5.  How do I register in eFiling?

You can register in eFiling on the DOB website at www.nyc.gov/dobefiling. For step by step instructions please review the registration tips at www.nyc.gov/dobnowtips.

 

Account Management – Frequently Asked Questions

1.   If I’m already registered, how do I check my role in eFiling?
2.   Do I need to change my role in eFiling?
3.   How can I change my role in eFiling?
4.   How long will it take for my registration in eFiling to take effect?
5.   How do I change my address in eFiling?
6.   What should I do if my email address changes while my application/permit is being processed?



1.  If I’m already registered, how do I check my role in eFiling?

Log into your eFiling account to see if you are registered as a Design Professional, Licensed Contractor, or a preparer.

  • When registered as a Licensed Contractor, you will see the following under your license:
  • Master plumber: P followed by license number (for example P00999)
  • Fire suppression contractor and piping contractor: F followed by license number (for example F00999)
  • When registered as a Design Professional, you will see the following under your license:
  • Registered Architect: RA followed by license number (for example RA00999)
  • Professional Engineer: PE followed by license number (for example PE 00999)
  • When registered as a preparer (either an owner or filing representative), you will see the following in the licensing column:
  • PR followed by a six digit number (for example PR000999)

If you see a P1 in your status, then you must complete the final step of the authentication process by clicking on the “one more step/click here link” sent automatically by email during the registration process.

If you don’t have that email, you can log in to eFiling and click the link on the main page to resend the email.

2. Do I need to change my role in eFiling?

If you are a Design Professional or Licensed Contractor but you are registered as a preparer in eFiling, you must change your role in order to submit jobs or pull permits in DOB NOW: Build. If your role in eFiling is preparer, you can enter data and upload documents in DOB NOW: Build.

3. How can I change my role in eFiling?

To change your role, you must log in to the eFiling website and go to the “Manage your account” section. You will be asked to provide your license information and business name and then re-print your updated Authentication Form and submit it to the address on the form by mail or in-person with proof of identification.

4. How long will it take for my registration in eFiling to take effect?

Owners and Filing Representatives:  Once you submit your information through the registration portal, your registration in eFiling will take effect immediately once you confirm the authentication email.

Design Professionals and Licensed Contractors: After the Authentication Form is received by DOB; it takes 24-48 hours to review. Once DOB completes this review and activates the eFiling account, users will receive an automatically generated email that confirms their registration.

5. How do I change my address in eFiling?

Owners and Filing Representatives:

  • Log into eFiling
  • Click Manage your Account
  • Click Show
  • Update your mailing address
  • Click Submit

Your updated address will take effect in eFiling immediately.

Licenses and General Contractors:

  • Update your address with the DOB Licensing Unit
  • After you have updated your address with the DOB Licensing unit, login to eFiling 
  • Click Manage your Account
  • Click Show
  • Click Manage Account
  • Update your mailing address
  • Click Submit 
  • Print, sign, date, notarize (General Contractor)/seal (Licensee) the Authentication form
  • Mail or delivered the form to:

          New York City Department of Buildings
          280 Broadway, 5th Floor
          LAA/ Permit Renewal and Hub Authentication Unit
          Attn: eFiling
          New York, NY 10007

After the Authentication Form is received by DOB, it takes 24-48 hours for your account to be activated.

Design Professionals:

  • Log into eFiling
  • Click Manage your Account
  • Click Show
  • Click Manage Account
  • Update your mailing address
  • Click Submit 
  • Print, sign, date, and seal the Authentication form
  • Send the form by postal mail with a copy of your state-issued identification, such as a driver’s license, to the below address or hand deliver it (bring your state-issued ID and/or DOB ID card, a representative cannot deliver it) to:

          New York City Department of Buildings
          280 Broadway, 5th Floor
          LAA/ Permit Renewal and Hub Authentication Unit
          Attn: eFiling
          New York, NY 10007

After the Authentication Form is received by DOB, it takes 24-48 hours for your account to be activated.

6. What should I do if my email address changes while my application/permit is being processed?

Since your email address serves as your user ID you should try to maintain the same email address throughout the application process. Notifications will only be sent to the email addresses included on the PW1 in DOB NOW: Build. If you need to change your email address, you will need to make sure to update it in eFiling in the “Manage Your Account” section.



Search for Filings – Frequently Asked Questions

1.   Will filings made in DOB NOW: Build also be viewable in BIS?
2.   Where should I go to see information on jobs filed in DOB NOW: Build?
3.   Will plan sets and required documents associated with jobs filed in DOB NOW: Build be published in Open Data?
4.   How can I obtain copies of plan sets associated with jobs filed in DOB NOW: Build?
5.   How can I research all the filings and permits on an address?


1.  Will filings made in DOB NOW: Build also be viewable in BIS?

No. Jobs filed in DOB NOW: Build will not appear in the Buildings Information System (BIS).

2. Where should I go to see information on jobs filed in DOB NOW: Build?

You can access all information on jobs filed in DOB NOW: Build through the DOB NOW Public Portal or the City’s Open Data Portal.

3.  Will plan sets and required documents associated with jobs filed in DOB NOW: Build be published in Open Data?

No, the plan sets and required documents will not be available on Open Data. Only selected information entered on the forms will be published in Open Data. If you are associated with the filing, you will be able to see all information on all the forms, the plan set, and all required documents. If you need to request a copy of a plan set submitted for a DOB NOW: Build job you may submit a Microfilm and Copy Request to the Record Room in a Borough Office. 

4.  How can I obtain copies of plan sets associated with jobs filed in DOB NOW: Build?

You may request a copy of the plan set associated with jobs filed in DOB NOW: Build from the Record Room in a Borough Office. If you are associated with the filing, you will be able to see all information on all the forms, the plan set, and all required documents.

5.  How can I research all the filings and permits on an address?

You will need to look both in DOB NOW: Build and in BIS for any jobs filed in the borough office or through eFiling.



Submission – Frequently Asked Questions

1.  Do I need to include all of the required documents when I submit my filing?
2.  If I am filing a job through DOB NOW: Build and also filing a New Building or Alteration application through eFiling or in a borough office, should I submit the same full set of plans in DOB NOW: Build?
3.  Should I include the cost of the work filed in DOB NOW: Build in the NB or Alt 1 application when submitting through eFiling or in a borough office?
4.  What happens if I forget to add a related job number to my DOB NOW: Build filing?
5.  How can I connect my job filed in DOB NOW: Build to an NB or Alt 1 job filed in the Borough Offices?
6.  When is the last day for in-person Antenna and Curb Cut filings?


1.  Do I need to include all of the required documents when I submit my filing?

Yes, you must have uploaded all of the required documents in DOB NOW: Build in order to file the application. You will not be allowed to file your application if you are missing required documents.

2.  If I am filing a job through DOB NOW: Build and also filing a New Building or Alteration application through eFiling or in a borough office, should I submit the same full set of plans in DOB NOW: Build?

Yes, you may use the same set of plans in DOB NOW: Build that you submit in eFiling or in the borough office.

3.  Should I include the cost of the work filed in DOB NOW: Build in the NB or Alt 1 application when submitting through eFiling or in a borough office?

No, you should not include the cost of the work filed in DOB NOW: Build as part of your eFiling or borough office application.

4.  What happens if I forget to add a related job number to my DOB NOW: Build filing?

If you do not include the associated job number on the PW1 of your DOB NOW: Build filing, you will have to pay the record management fee again.

5.  How can I connect my job filed in DOB NOW: Build to an NB or Alt 1 job filed in the Borough Offices?

Enter the associated job number(s) in Section 8 (Additional Information) of the PW1 in DOB NOW: Build to connect your recently filed job. For a job filed in the Borough Office or eFiling, note in the comment section on the PW1 (Section 24) that you are filing a job in DOB NOW: Build.

6.  Who can submit a job filing in DOB NOW: Build?

Only a Registered Architect or Professional Engineer may submit a job filing in DOB NOW: Build.


User Permission – Frequently Asked Questions

User Permission: Owner Questions

1.  As an Owner, what information can I enter and access in DOB NOW: Build?
2.  As an Owner, how do I sign the required documents and when should I do this?
3.  As an Owner, how will I know what my job number is?
4.  As an Owner, how do I add additional owners to the job filing?



1.  As an Owner, what information can I enter and access in DOB NOW: Build?

Owners can enter all filing information and make payments on their jobs. They can also view all forms that are part of their job. Owners cannot add inspection items on the Technical Report forms.

2.  As an Owner, how do I sign the required documents and when should I do this?

After you review the filing, you must complete the Owners section on the Statements and Signatures tab.

3.  As an Owner, how will I know what my job number is?

If the PW1 will be completed by the Design Professional or Filing Representative, they can provide you with the job number. If you complete the PW1 on your own, you will be assigned a job number as soon as you save the PW1. You will see the job number on your dashboard in DOB NOW: Build.

4.  As an Owner, how do I add additional owners to the job filing?

A primary Owner should be designated for the job filing. Currently, in DOB NOW: Build, a job filing may only have one owner associated.




User Permission: Design Professional Questions

1.  As a Design Professional, what information can I enter and access in DOB NOW: Build?
2.  How will I see the Plan Examiner’s comments?



1.  As a Design Professional, what information can I enter and access in DOB NOW: Build?

Design Professionals can enter, update and view all filing information that they are associated with, and submit completed filings. They can also make payments on jobs that they are associated with. Design Professionals can also overwrite any data entry in the application that was entered by a Licensed Professional except information in the Statements and Signatures tab.

2.  How will I see the Plan Examiner’s comments?

Plan Examiners will enter comments on the drawings and upload the marked up plans. When Design Professionals log into the portal, they will be able to download the marked up plans.




User Permission: Licensed Contractor Questions

1.  As a Licensed Contractor, what information can I enter and access in DOB NOW: Build?
2.  As a Licensed Contractor, will I be able to edit a PW1?
3.  As a Licensed Contractor, will I be able to pull a permit if my insurance or license is expired?



1.  As a Licensed Contractor, what information can I enter and access in DOB NOW: Build?

Licensed Contractors can enter and submit information for work permits (PW2) and After Hour Variance (AHV) permits. They can view all forms (PW1, Scope of Work, PW3, TR8, and TR1) that are part of the filing. They can also make payments on jobs that they are associated with.


2.  As a Licensed Contractor, will I be able to edit a PW1?

No. The Licensed Contractor cannot enter data into the PW1, Scope of Work, PW3, TR8, or TR1.


3.  As a Licensed Contractor, will I be able to pull a permit if my insurance or license is expired?

No, you will receive a notification that the insurance or license has expired and you will be unable to submit the PW2.




User Permission: Filing Representative Questions

1.  As a Filing Representative, what information can I enter and access in DOB NOW: Build?

1.  As a Filing Representative, what information can I enter and access in DOB NOW: Build?

Filing Representatives can enter filing information and view all forms (PW1, Scope of Work, PW3, TR8, TR1, and PW2) that are part of the filing. They can make payments on jobs that they are associated with.



Electronic Signature and Seal– Frequently Asked Questions

1.  How do I sign and seal my filing in DOB NOW: Build?
2.  How do I provide my signature and seal electronically in DOB NOW: Build?
3.  What are the safeguards against someone using my seal and signature in DOB NOW: Build?
4.  Where do the Design Professional and Owner provide their authorized signature on the PW2 form?



1.  How do I sign and seal my filing in DOB NOW: Build?

Design Professionals and Licensed Contractors must electronically sign in DOB NOW: Build. Electronic signatures are completed in the Statements and Signatures tab. In addition, Design Professional and Licensed Contractors must physically sign and seal the Statements and Signatures form and upload the completed document for the associated required item.


2.  How do I provide my signature and seal electronically in DOB NOW: Build?

Design Professionals and Licensed Contractors must upload the completed Design Professional/Licensee Seal and Signature form (DPL-1 Form) with their signature and seal in the required documents section of DOB NOW: Build.


3.  What are the safeguards against someone using my seal and signature in DOB NOW: Build?

Only the Design Professional or Licensed Contractor may upload the completed Design Professional/Licensee Seal and Signature form. This submitted form is then validated to the licensee registration information.

4.  Where do the Design Professional and Owner provide their authorized electronic signature on the PW2 form?

The Statements and Signature tab in DOB NOW: Build is where the Design Professional and Owner provide their authorized electronic signature for all forms.




Form – Frequently Asked Questions

1. How do I request a letter of completion if there is no PW7 form?
2. In DOB NOW: Build, are the sections on the PW1 the same as on the paper form?
3. Do I have to fill out all of the sections in order?
4. Why can’t I go from the PW1 to another form?
5. How often should I save my work when I am completing the forms?
6. Why are some of the fields highlighted in red?
7. Why are some of the fields in the forms grayed out?
8. Will I need to do separate PW3s (cost affidavit) for jobs that are filed in eFiling or in a borough office and jobs that are filed in DOB NOW: Build?
9. How will the plan examiner for my application submitted through eFiling or a borough office know that I am also filing a job in DOB NOW: Build?
10. Is there functionality for an Application Programming Interface (API) for DOB NOW: Build which will allow Auto-Population from an External Database?



1.  How do I request a letter of completion if there is no PW7 form?

This process is initiated once the inspection and work type sign off approval in DOB NOW: Inspections is complete. Owners will receive an email listing any missing documents required to complete this process. Once the documents are uploaded, the Department will perform the review and approval of the job and send an email with a copy of the Letter of Completion. Letters of Completion for jobs filed in DOB NOW: Build cannot be issued in the Borough Offices.

 

2.  In DOB NOW: Build, are the sections on the PW1 the same as on the paper form?

The numbering of the sections on the PW1 in DOB NOW: Build are the same as on the PW1 paper form. However, the following sections that were on the PW1 paper form have been removed in DOB NOW: Build:

5.  Job/Project Types
7.  Plans/Construction Documents Submitted
12. Zoning Characteristics
14. Fill
15. Construction Equipment
   
16. Curb Cut Description
17. Tax Lot Characteristics
19. Open Spaces
20. Site Characteristics
21. Demolition Details
23. Sign

3. Do I have to fill out all of the sections in order?

No, you do not have to complete all the sections in order. However, to create your job and save it, you must complete section 1 (location information), section 2 (applicant information), and section 11 (job description) on the PW1. Once those sections are saved, a job number will be created and you can return to your job to complete the rest of the forms.

4. Why can’t I go from the PW1 to another form?

You must complete and save section 1 (location information), section 2 (applicant information), and section 11 (job description) on the PW1 before you can start working on another section. Once you save those sections on the PW1, a job number will be created and you can return to your job to complete the rest of the forms.

5. How often should I save my work when I am completing the forms?

You should save your work often while you are completing the forms. Do not wait until you have completed the whole form to save it. If you experience an Internet connectivity issue while completing the form, you could lose any unsaved work.

6. Why are some of the fields highlighted in red?

Fields highlighted in red have been changed by another user. If you attempt to file without completing all the required fields, the system will highlight the missing required fields in red.

7. Why are some of the fields in the forms grayed out?

Your role as a Design Professional, Licensed Contractor, Owner, or Filing Representatives determines what information you can enter in the forms. If there are fields grayed out when you open the form it means you cannot enter that information in the form.

8. Will I need to do separate PW3s (cost affidavit) for jobs that are filed in eFiling or in a borough office and jobs that are filed in DOB NOW: Build?

You will need to complete a PW3 for work that is filed in eFiling or in a borough office and a separate PW3 for the work that is filed in DOB NOW: Build.

9. How will the plan examiner for my application submitted through eFiling or a borough office know that I am also filing a job as part of DOB NOW: Build?

Add a note in the comment section on the PW1 (Section 24) that you are filing a job in DOB NOW: Build.

10. Is there functionality for an Application Programming Interface (API) for DOB NOW: Build which will allow Auto-Population from an External Database?

There is currently no API functionality available in DOB NOW: Build.



Scheduling Appointments – Frequently Asked Questions

1. Can I still schedule an appointment with a Plan Examiner through 311?
2. How can I change the Plan Examiner that I’m scheduled to meet with?
3. How do I modify or reschedule my appointment?
4. What happens if my Plan Examiner cancels the appointment?
5. 
Can I schedule more than one appointment for the same job?


1.  Can I still schedule an appointment with a Plan Examiner through 311?

For jobs that are filed through DOB NOW: Build, you will not be able to schedule an appointment with a Plan Examiner through 311. After the Plan Examiner performs the initial review of the job filing and raises objections, the Design Professional and Owner will receive an email notification. If the Plan Examiner has determined that an appointment is required, then the Design Professional can schedule an appointment online in DOB NOW: Build.

2.  How can I change the Plan Examiner that I’m scheduled to meet with?

Once you have had your appointment with a Plan Examiner, you must meet with the same Plan Examiner if you need to have another appointment. You cannot meet with a different Plan Examiner.

3.  How do I modify or reschedule my appointment?

If you need to modify or reschedule your appointment, you must notify DOB by cancelling your appointment in the system and creating a new meeting request.

4.  What happens if my Plan Examiner cancels the appointment?

If DOB needs to reschedule the appointment, we will cancel the initial appointment and the Design Professional will be responsible for creating a new meeting request.

5.  Can I schedule more than one appointment for the same job?

You can only schedule one appointment at a time for the same job.



Plan Examiner Meeting – Frequently Asked Questions

1. Will meetings with Plan Examiners still be in person at DOB Borough Offices?
2. Will the plan examiner reviewing my DOB Now: Build also be reviewing my applications for other work types submitted in the borough ot through eFiling?
3. Do I need any special software to access this online meeting?
4. How will the Plan Examiner know that I have responded to any objections?
5. Who can schedule and attend meetings with a Plan Examiner?


1.  Will meetings with Plan Examiners still be in person at DOB Borough Offices?


For jobs filed in DOB NOW: Build, meetings with Plan Examiners will no longer be held in person at DOB Borough Offices. Meetings will be held online using GoToMeeting. GoToMeeting is an online meeting, desktop sharing, and video conferencing software that allows users to meet and review documents virtually. In order to use GoToMeeting, you will need a phone, an internet enabled computer (PC) with a webcam and either Google Chrome or Internet Explorer 9 and above browser.

2.  Will the plan examiner reviewing my DOB NOW: Build job also be reviewing my applications for other work types submitted in the borough or through eFiling?

No, the plan examiner reviewing your DOB NOW: Build job will not also be reviewing your other work types submitted in the borough or through eFiling.

3.  Do I need any special software to access this online meeting?

Participants will need a webcam set up on their internet enabled computer. If you don’t already have the GoToMeeting software, it will download automatically after clicking the GoToMeeting invitation link. Plan to join the meeting a few minutes early to make sure you have everything you need.

4.  How will the Plan Examiner know that I have responded to any objections?

When you respond to an objection, you will need to resubmit the filing and it will be re-assigned to the plan examiner to review.

5.  Who can schedule and attend meetings with a Plan Examiner?

Design Professionals, Licensees, Filing Representatives, and Owners associated with a filing can schedule appointments for that filing. The Design Professional is a required attendee for the appointment. The Filing representative or the owner are optional attendees. Contractors cannot attend meetings.



Browser, Software, and Security – Frequently Asked Questions

1. What Internet browsers can I use to access DOB NOW: Build?
2. Do I need any special software to access DOB NOW: Build?


1.  What Internet browsers can I use to access DOB NOW: Build?

DOB NOW: Build can be accessed with either Google Chrome or Internet Explorer 9 and above.


2.  Do I need any special software to access DOB NOW: Build?

No, you do not need any special software to access DOB NOW: Build. You will need access to an internet enabled computer (PC) with Google Chrome or Internet Explorer 9 or above browser.

Payment – Frequently Asked Questions

1. How do I pay online through DOB NOW: Build?
2. What payment methods can I use to make my payment?
3. What is an eCheck and how do I use it?
4. Can I still make payments in person at a borough office?
5. Who can make a payment in DOB NOW: Build?
6. Can I submit a job filing before paying?
7. How do I estimate the fees for my application?
8. Can I make a partial payment?

9. I am attempting to make a payment, but the system has been displaying a message saying please wait. It’s been a few minutes now and the message is still displaying. What should I do?
10. I filed a job in person and paid the record management fee. Do I have to pay another record management fee for my job filed in DOB NOW: Build?


1.  How do I pay online through DOB NOW: Build?

When you are ready to pay, you will be directed to the City’s online payment portal by clicking the Pay Now button.

2.  What payment methods can I use to make my payment?

An eCheck, Visa, MasterCard, or American Express credit and debit cards may be used to pay on the site. If you pay with a credit or debit card, a 2.49% fee will be added to your total payment amount. There is no fee if you use an eCheck.

3.  What is an eCheck and how do I use it?

An eCheck is an electronic payment using your checking account. Just like with a paper check, the funds will be withdrawn from your checking account. If you choose to pay with an eCheck, you will be asked to enter your check routing and account number. Your routing number is the 9 digit number on the bottom of your check. Your account number is your checking account number, which is usually 10-12 digits.

4.  Can I still make payments in person at a borough office?

No. When you file a job in DOB NOW: Build, you will make all payments online.

5.  Who can make a payment in DOB NOW: Build?

Anyone who is associated with a job can make a payment on that job. Owners, Design Professionals, Licensed Professionals, and Filing Representatives can make payments in DOB NOW: Build.

6.  Can I submit a job filing before paying?

You will not be able to submit a filing until you have paid.

7.  How do I estimate the fees for my application?

After completing the relevant scope information, you can estimate the fees for your application. If you make a correction to your previously submitted application that changes your scope information, you can estimate the fee differential that you will need to pay.

8.  Can I make a partial payment?

Partial payments are not allowed. You must pay the full amount to submit your filing.

9.  I am attempting to make a payment, but the system has been displaying a message saying please wait. It’s been a few minutes now and the message is still displaying. What should I do?

Your pop-up blocker is preventing the payment from processing. Disable your pop-up blocker to process the payment.

10.  I filed a job in person and paid the record management fee. Do I have to pay another record management fee for my job filed in DOB NOW: Build?

No, but you must list the related job number (s) in Section 8 (Additional Information) of the PW1 that you file in DOB NOW: Build.

General – Frequently Asked Questions

1. Will my active BIS job appear in DOB NOW: Build?
2. Is there a way to withdraw my DOB NOW: Build job and go back to a paper filing?
3. Is there a way to supersede the design applicant in DOB NOW: Build?
4. Where may I access the approved plan set in DOB NOW: Build?
5. I am currently receiving email notifications on my filing from DOB NOW: Build, can I add additional recipients to the email notification distribution?

6. Will email notifications on my filing from DOB NOW: Build include the address associated to the filing?


1.  Will my active BIS job appear in DOB NOW: Build?

No. Only jobs submitted in DOB NOW: Build will appear in DOB NOW: Build.

2.  Is there a way to withdraw my DOB NOW: Build job and go back to a paper filing?

Currently there is no withdrawal or superseding functionality. If you need to withdraw your job, please contact us for further assistance.

3.  Is there a way to supersede the design applicant in DOB NOW: Build?

Currently there is no withdrawal or superseding functionality in DOB NOW: Build. If you need to supersede the design applicant on your job in DOB NOW: Build, please contact us for further assistance.

4.  Where may I access the approved plan set in DOB NOW: Build?

The approved plan set will be located in the Documents tab, under the “Plans” document name. The approved plan set will have an electronic approval stamp at the bottom right hand corner of the plan set.

5.  I am currently receiving email notifications on my filing from DOB NOW: Build, can I add additional recipients to the email notification distribution?

No. Currently, only email addresses associated with the filing receive DOB NOW: Build email notifications.

6.  Will email notifications on my filing from DOB NOW: Build include the address associated to the filing?

Yes. The email notifications will include the DOB NOW: Build job filing number and the address associated to the filing.

Functionality Not Currently Available in DOB NOW: Build – Frequently Asked Questions

1. Will a Stop Work Order display in DOB NOW: Build?
2. I need to file a PW2 for a DOB NOW: Build job and there is a Stop Work Order Violation at the address, how do I submit a L2 request?


1.  Will a Stop Work Order display in DOB NOW: Build?

Yes. A Stop Work Order banner will display across the top of the page in DOB NOW: Build. In addition, if you attempt to submit a PW2 on property where a Stop Work Order violation exists, you will receive a notification alerting you that you cannot proceed with submitting until the violation has been paid, overridden, or waived.

2.  I need to file a PW2 for a DOB NOW: Build job and there is a Stop Work Order Violation at the address, how do I submit a L2 request?

You may submit a L2 request through the DOB NOW online help form at www.nyc.gov/dobnowhelp.

Mandate of Curb Cut and Antenna Filings in DOB NOW: Build – Frequently Asked Questions

1. When is the last day for in-person Antenna and Curb Cut filings?
2. Is filing in DOB NOW: Build mandatory for Antenna and Curb Cut Filings?
3. When do I submit a job through eFiling and when do I submit a job through DOB NOW: Build for Antenna and Curb Cut filings?
4. When do I submit a job through eFiling and when do I submit a job through DOB NOW: Build


1.  When is the last day for in-person Antenna and Curb Cut filings?

The last day for filing new Antenna and Curb Cut filings in person is August 27, 2017. All Antenna and Curb Cut job filings that currently have a BIS job number will continue to be processed in the borough offices or through eFiling. Beginning August 28, 2017 it is mandatory to file all new Antenna and Curb Cut filings in DOB NOW: Build.

2.  Is filing in DOB NOW: Build mandatory for Antenna and Curb Cut Filings?

Yes. Effective August 28, 2017, all new Antenna and Curb Cut filings must be submitted in DOB NOW: Build.

3.  When do I submit a job through eFiling and when do I submit a job through DOB NOW: Build for Antenna and Curb Cut filings?

All Antenna and Curb Cut job filings that currently have a BIS job number will continue to be processed in the borough offices or through eFiling. Beginning August 28, 2017, all new Antenna and Curb Cut filings must be submitted through DOB NOW: Build.

4.  When do I submit a job through eFiling and when do I submit a job through DOB NOW: Build?

Job submissions for plumbing, sprinkler, or standpipe work types may be submitted in the borough offices through eFiling and through DOB NOW: Build. Effective August 28, 2017, all new Antenna and Curb Cut filings must be submitted in DOB NOW: Build.