Equal Access

Disability Protections under the NYC Human Rights Law Materials:

Fact Sheet (English, Spanish)

Brochure (English, Spanish)

For over a decade, the Commission has worked with housing providers, small businesses and employers to make sure that all New Yorkers have access to their facilities.

The City Human Rights Law protects people with disabilities from discrimination in all three areas, and provides for reasonable accommodation: changes to a building or space that do not cause undue hardship to the business.

Examples of reasonable accommodations are:

•    Ramps –interior or exterior
•    Accessible bathrooms
•    Electronic doors
•    Grab bars and handrails
•    Permitting service animals
•    Accessible parking spaces
•    Assistive listening devices

As part of Project Equal Access, Commission staff receive complaints from across the five boroughs and work together with building owners to make necessary changes.

This collaborative project helps make spaces accessible to people with disabilities without the need for law enforcement. This often results in much faster resolutions for local residents, and a lower cost to both the business owner and taxpayer.
To report discrimination based on disability, you may file a complaint or call 311.

Equal Access Videos: