To file a complaint, you can call the CCRB's hotline Monday through Friday, 8am - 5pm, and speak directly to an investigator: 1-800-341-2272. After 5pm and on weekends, you can leave your complaint on voicemail. Be sure to give contact information where you can be reached during regular business hours. An investigator will call you back promptly. Free interpretation service is available.
You can either check your complaint status online or call 1-800-341-2272
Call 311 to file a complaint anytime 24/7. If outside New York, call 1-212-NEW-YORK
To ask general questions: 212-912-7235
You can either request a Community Outreach presentation online or call 212-912-2093
Mediation Unit: 212-912-7201
You can either make a media inquiry to the CCRB Press Office online or call 212-912-7200