Contact Us

Online

Phone

  • Dial 311 or 212-NEW-YORK outside the five boroughs.

In Person

42 Broadway
New York, NY 10004
DCA Licensing Center – Lobby;
Consumer Complaints - 9th floor;
Collections – 5th floor;
Office of Labor Policy and Standards – 9th floor;
Settlement Unit – 5th floor
Click here for map

Office hours are 9:00 a.m. to 5:00 p.m. Monday through Friday except holidays. The Licensing Center and Settlement Unit open early at 8:30 a.m. on Wednesdays.


DCA Bureau of Weights and Measures Testing Station
245 Meserole Avenue
Brooklyn, NY 11222
Click here for map

You must call 311 to schedule an appointment before visiting the testing station.
Office hours are 9:00 a.m. to 2:00 p.m. Monday through Friday except holidays.


NYC Small Business Support Center
90-27 Sutphin Boulevard, 4th floor
Jamaica, NY 11435
Hours of operation: Monday – Friday, 9 a.m. – 5 p.m.
The new NYC Small Business Support Center offers easy access to services from multiple agencies to help businesses start, operate, and grow. Learn more
Office of Administrative Trials and Hearings (OATH) (Administrative Hearings)
OATH will begin hearing DCA cases after August 22, 2016. You can find more information about OATH, including its procedural rules, at nyc.gov/oath.
Event Calendar 
DCA is talking to New Yorkers every day. Catch a DCA team member at a public event to learn more about the latest consumer issues and business laws. Check our event calendar

Business Compliance Counsel

If you have a question about a DCA violation or the laws that DCA enforces, you can speak with DCA’s Business Compliance Counsel. Call 311 for the Legal Compliance Helpline for Businesses or email BusinessComplianceCounsel@dca.nyc.gov.

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