|CONSUMER ALERT! Equifax Security Breach
Your personal information may have been exposed in a data breach at Equifax, one of the nation’s three major credit reporting agencies. Read DCA's alert warning New Yorkers about this unprecedented security breach.
Read DCA's letter urging Equifax to take steps to protect impacted consumers.
Download guide as a PDF in:
DCA warns New Yorkers about 10 Worst Everyday Scams and How to Avoid Them
Avoid charity scams by doing research on the organization before you donate. Get more tips from DCA.
February 24, 2017: DCA is advising any New Yorker that receives a communication from “firstname.lastname@example.org” or any other email address claiming to be from DCA that does not end in “@dca.nyc.gov” to delete it immediately. Learn more about fraudulent complaint notices.
Don't click on links in an email unless you know who sent it. Beware of ransomware, a malware that prevents you from using your computer until you pay money to the scammer. Learn more from the Federal Trade Commission (FTC).
Protect your identity. Download tips (in PDF) in different languages:
Download tips as a PDF in:
Seen an ad for a free puppy but then turns out you need to wire money to ship it? It could be a scam! Get tips from the Federal Trade Commission (FTC) on scammers pretending to sell real pets.
Predatory lending is a growing concern in New York City and nationally, one that is disproportionally affecting immigrant New Yorkers and those with low incomes who are already struggling to make ends meet. Combating predatory lending, beginning with the used car industry, is a strategic priority of DCA. Learn how DCA can help you avoid a bad deal at a used car dealership.
One scam this holiday season is the Secret Sister Gift Exchange, which is posted on social media and encourages you to mail $10 to the person on the top of the list and, in exchange, you’ll get presents from other participants. This is an illegal chain letter—don’t fall for it.
Grandparent scams can cost seniors an average of $30,000. Don't become a victim, get tips from Consumer Financial Protection Bureau (CFPB) and Federal Deposit Insurance Corporation (FDIC) on Money Smart for Older Adults (in PDF).
Older adults face unique consumer challenges. Read Consumer Protection Tips for Older Adults
January 4, 2017: Department of Consumer Affairs and New York City Taxpayer Advocate Warn New Yorkers about Tax Refund Delays and Paid Preparers Who Promise "Express" or "Anticipation" Refunds.
Read press release
March 8, 2016: DCA warns New Yorkers about predatory tax preparer tactics, including overcharging, hidden fees and filing without permission. As part of the City’s annual tax preparer inspections, DCA conducted more than 350 targeted inspections citywide and issued violations to two in every five income tax preparers inspected.
Read press release
Get tips consumer tips regarding tax preparers
March 14, 2016: Aggressive and threatening phone calls by criminals impersonating IRS agents remain a major threat to taxpayers, but now the IRS is receiving new reports of scammers calling under the guise of verifying tax return information over the phone. Read consumer alert from the IRS website
Planning a vacation? Beware of travel scams that can lead to a vacation nightmare. Get tips from the Federal Trade Commission (FTC).