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We are working around the clock to be a good neighbor.

We understand that construction may be disruptive to businesses and residential communities. Our Office of Community Outreach and Notification is here to help. For most projects, a dedicated construction liaison is assigned to help the resident engineer address any community issues and concerns. The resident engineer is directly responsible for day-to-day activities at infrastructure and construction sites, overseeing our contractors to ensure timeliness, cost efficiency and quality. We also prepare and distribute brochures for our projects that provide specific information, including what’s being accomplished, where the construction will occur, and who you should call if there's a problem.

If you have questions about one of our projects in your neighborhood, try one of the following:

  • Call 311 (Citywide non-emergency services). Provide the operator with the location of the project and, if possible, the project number.
  • Contact your local Community Board. They may have more information on projects in your neighborhood.
  • Email our Office of Community Outreach and Notification.