Volunteer Resource Center

Volunteer Resources Center Opportunities Image

Department for the Aging (DFTA) volunteers make a difference in the lives of older New Yorkers by leading health and wellness activities at senior centers, counseling older adults about their Medicare plan options, helping with bill-paying tasks, providing companionship, and much more. DFTA volunteers represent the diversity of New York City, and we welcome volunteers who speak other languages.

All volunteers must:

  • Attend an information session
  • Pass a background check
  • Maintain the confidentiality of the people served
  • Be patient with and compassionate toward older adults
  • Be dependable, punctual, and flexible with scheduling
  • Meet requirements of specific programs

Think you have what it takes to make a difference?

Explore volunteer opportunities:

Select a topic, or press the enter key on a topic, to reveal its answer.


Bill Payer Program

Help older adults manage their bills by budgeting, writing checks, and getting them organized so they can continue to live independently at home.

Requirements and skills:

  • Visit an older adult's home to help with financial management
  • Be organized and compile a monthly report of your activities
  • Have a flexible schedule, including on nights and weekends
  • Volunteer monthly for approximately two hours per visit; one-year commitment preferred

Keep on Track - Blood Pressure Monitoring

High blood pressure affects about 1 in 3 people, according to the Centers for Disease Control and Prevention. Help older adults accurately track their blood pressure between medical visits to prevent this "silent killer."

Requirement and skills:

  • Take blood pressure using a digital monitor and explain results
  • Perform basic data entry to track readings
  • Volunteer weekdays between 9 am and noon for about two hours per session
  • Volunteer approximately two times a month; one-year commitment preferred

Friendly Visiting Program

DFTA works with Citymeals on Wheels and case-management agencies to connect volunteers with homebound New Yorkers for in-home visits. Participants form friendships and increase intergenerational understanding.

Requirements and skills:


Health Insurance Information, Counseling and Assistance Program (HIICAP)

Counsel older New Yorkers so they can make informed decisions about their Medicare plan options.

Requirements and skills:

  • Provide unbiased counsel on Medicare options; not open to insurance marketers
  • Comply with monthly reporting requirements
  • Complete extensive training and mentoring process, and pass a state annual exam
  • Serve a minimum of one day, four to six hours per week
  • Minimum one-year commitment required

STAY WELL Exercise Program

Exercise leads to a healthier heart, stronger bones, and increased stability. Exercise may even slow mental decline. Help older adults achieve their fitness goals with STAY WELL.

Requirements and skills:

  • Ability to inspire and encourage participants at different fitness levels
  • Volunteer weekdays between 9 am and noon for 30 to 60 minutes
  • One-year commitment preferred

ESL Volunteers for Mandarin and Spanish Speakers

An East Harlem senior center is seeking volunteers to lead classes to teach older adults who speak Spanish or Mandarin how to speak conversational English.

Requirements and skills:

  • Design and lead weekly classes for up to 10 Spanish or Mandarin speakers
  • Plan monthly socialization activities for participants
  • Be fluent in spoken and written English and Spanish or Mandarin
  • TEFL, CELTA, TESOL or equivalent desired, but not required
  • Volunteer one to two times a week, Monday through Friday
  • Time commitment of three months
  • Training will not be provided