Divisions

Office of the First Deputy Commissioner (FDC)
Office of the Chief of Staff
Office of the General Counsel
Infrastructure Management
Citywide Cybersecurity
Business Solutions Delivery
Enterprise & Solutions Architecture
Service Management
Telecommunications Planning
Office of Diversity and Equal Employment Opportunity (EEO)

Office of the First Deputy Commissioner (FDC)

The Office of the FDC provides essential support including budgeting, contracting, personnel and facility services that enables DoITT, and other City agencies' IT divisions, to deliver superior technology services. Additionally, the FDC is responsible for all external affairs and communications including press and intergovernmental relations, as well as the Agency's emergency management response. The Office is comprised Financial Management and Administration, Human Resources, External Affairs and Communications, and Emergency Management and Planning.

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Office of the Chief of Staff

The Office of the Chief of Staff drives the definition and execution of DoITT's mission, collaborating with the Commissioner on priority initiatives and ensuring a diverse, skilled, engaged workforce. The Office of the Chief of the Staff is comprised of Strategic Planning, Performance Management, and Learning & Organizational Development.

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Infrastructure Management

The division of Infrastructure Management supports dozens of City partners by designing, building and maintaining technology infrastructures and enterprise solutions to fulfill the business needs of City agencies. IM is comprised of Enterprise Systems Management, Infrastructure & Technical Architecture, Network Design & Engineering, IT Operations, Public Safety IT Services, and Wireless Technologies.

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Office of Diversity and Equal Employment Opportunity (EEO)

The EEO Office promotes a diverse and inclusive organizational culture by ensuring compliance with EEO laws and developing targeted initiatives focused on employee support, management training, and community engagement. The division aims to foster an innovative workforce that reflects and leverages the great diversity of New York City to deliver effective, cutting-edge technology services.
Learn more about DoITT's commitment to diversity.

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Service Management

The Service Management division ensures our agency customers are provided with the best possible experience partnering with DoITT in any capacity, whether DoITT is acting as a service provider, advisor or broker. This division is comprised of Service Operations, Business Relationship Management, and Service Quality Management.

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Telecommunications Planning

Telecommunications Planning administers the City's telecommunications franchises —including cable television, LinkNYC, mobile telecom, and information services—to ensure that providers deliver reliable services throughout New York City. The division also devises telecommunications policy and strategy to enhance the resiliency of public telecom infrastructure and strengthen the availability of critical communications systems to resist and recover from events and natural disasters.

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Office of the General Counsel

The Office of the General Counsel enables DoITT to accomplish its mission effectively, consistent with law and City and DoITT policy requirements, by managing agency risk and compliance in a practical and efficient manner through skilled advice, vigorous advocacy, and effective, proactive counsel.

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Citywide Cybersecurity

Cybersecurity drives the prevention, detection, response, and recovery from cybersecurity threats against New York City's data and infrastructure, in collaboration with public and private sector partners.

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Business Solutions Delivery

This division delivers high-quality, on-time and on-budget products, integration and services to agency clients, leveraging best practices and human-centered design. The division is comprised of the NY Gov Lab & Studio, Geographic Information Systems (GIS), Software & Integration Services, Public Safety IT Programs, Agency Programs, Business Solutions Administration, and Program Control.

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Enterprise & Solution Architecture

The Enterprise and Solution Architecture Division is responsible for providing a variety of consulting services to agencies to solve their business problems with tailored technology-driven solutions. EaSA is also responsible for identifying common solutions needed by multiple agencies throughout the City—and for delivering these solutions as easily consumable products and services.

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