DoITT delivers foundational information technology, infrastructure, and telecommunications services to City agencies and enables access to technology for City residents, businesses, and visitors. The DoITT Strategic Plan, 2015-2017, outlines DoITT’s approach to advancing these services and improving how City government leverages technology to be more responsive, accessible, and efficient.
The plan articulates the agency’s top goals and initiatives as informed by DoITT staff and customers. The plan is developed around six core goals necessary to ensure that DoITT continues to prioritize high standards of quality across its services and across the agency:
DoITT is committed to excellence in technology service delivery.