NYC Cable Provider Customer Surveys

As part of the agreement with the City of New York, cable franchisees are required to conduct, at their own expense, a survey of the community's views regarding the nature and adequacy of cable services. A sample of cable customers are called and asked a number of questions by an research independent research firm not affiliated with the cable providers, using generally accepted market research techniques. Please see below for the survey results.

Read the Cablevision Survey Questions
Read the Final Cablevision Survey Report

Read the Time Warner Cable Survey Questions
Read the Final Time Warner Cable Survey Report