STAR - Frequently Asked Questions (FAQs)


Homeowners who purchased their homes after March 15, 2015, or did not have a STAR exemption under their name on the property for the 2015/2016 tax year must now register with the New York State Tax Department to receive a STAR credit instead of receiving the exemption through the New York City Department of Finance (DOF).

You received a letter because our records show you did not own your property on March 15, 2015. This means that the STAR exemption you are currently receiving on your property will not continue after this tax year. You must now apply to New York State to receive a STAR payment for the 2017/2018 tax year, which begins July 1, 2017.

For information about how to register for your STAR payment, please visit the New York State Department of Taxation and Finance online at: tax.ny.gov/pit/property/default.htm. You may also contact the New York State Department of Taxation and Finance at (518) 457-2036.

You owned your property on March 15, 2015, and our records indicate you may be eligible to keep the STAR exemption on your property. You received a letter because we do not have a record of an application in your name for this exemption.

To keep the STAR exemption you must:

  1. Complete the STAR application form you received with your letter.
  2. Have all owners sign it.
  3. Return all forms with any required documentation by March 15, 2017 to the address on the application.

You owned your property on March 15, 2015, and you are receiving a BASIC or ENHANCED STAR exemption on your property. You received a letter because we do not have a record of an application in your name for this exemption.

To keep the STAR exemption on your property you must:

  1. Complete BOTH the STAR application and the Certification from Date of Purchase forms that you received with your letter.
  2. Have all owners sign and return all forms together with any required documentation by March 15, 2017 to the address on the application.

If you owned the property on March 15, 2015 and it is your primary residence and you received the STAR exemption for the 2015/2016 tax year, you may still qualify to keep the STAR exemption. You must complete a Homeowner Tax Benefit Application for STAR Exemption for 2017/18 and return it to the address on the application by March 15, 2017. The form is available on the New York City Department of Finance’s website at www.nyc.gov/finance, or you can call 311 and request that one be mailed to you.

If you owned the property after March 15, 2015, you must register with New York State Department of Taxation and Finance to get your STAR payment. For information about how to register, please visit the New York State Department of Taxation and Finance online at: tax.ny.gov/pit/property/default.htm. You may also contact the New York State Department of Taxation and Finance at (518) 457-2036.

Yes, the New York City Department of Finance needs to hear from you if you want to keep the STAR property exemption. You must:

  1. Complete the STAR application you received with your letter.
  2. Provide a copy of your spouse/sibling’s death certificate and proof of ownership.
  3. Have all surviving owners sign the forms you received and return them by March 15, 2017 to the address on the application.

If you owned the property on March 15, 2015 and it is your primary residence you may still qualify to keep the benefit. Please complete a Homeowner Tax Benefit Application for STAR Exemption for 2017/18. The form is available on the New York City Department of Finance’s website, or you can call 311 and request that one be mailed to you.

If you owned the property after March 15, 2015, you need to register with New York State Department of Taxation and Finance for the STAR credit. For information about how to register, please visit the New York State Department of Taxation and Finance online at: tax.ny.gov/pit/property/default.htm. You may also contact the New York State Department of Taxation and Finance at (518) 457-2036.

Please complete a Homeowner Tax Benefit Application for STAR Exemption for 2017/18. The form is available on the New York City Department of Finance’s website, or you can call 311 and request that one be mailed to you.

Please complete a Homeowner Tax Benefit Application for STAR Exemption for 2017/18. The form is available on the New York City Department of Finance’s website, or you can call 311 and request that one be mailed to you.

Please visit nyc.gov/contactpropexemptions and select the option for “STAR — NY State School Tax Relief Program”, or contact 311 to request that another STAR application packet be emailed or mailed to you. If the STAR application packet is mailed, please allow 7-10 business days for the copy to arrive.

If you believe our records are incorrect or you have any questions or need assistance, please visit nyc.gov/contactpropexemptions and select the option for “STAR — NY State School Tax Relief Program” to send us a message, or contact 311.

If due to a disability you need an accommodation in order to apply for and receive a service, or to participate in a program offered by the Department of Finance, please contact the Disability Service Facilitator at nyc.gov/contactdofeeo or by calling 311.