When a vehicle has been towed, the registered owner has ten business days from the tow date to redeem the vehicle.
If you come across your car being put on a tow truck, you can stop the tow if you call 1-877-207-2134 immediately to pay your judgment debt and fees over the phone. You will not be charged the full tow fee but must pay a tow dispatch fee of $67.50.
Note: If your vehicle was booted before it was towed, you must first call 1-877-207-2134. You must pay all of your outstanding judgment debt. You will then receive information for getting your vehicle back.
To locate and retrieve your towed vehicle, use the Towed Vehicle Locator or contact 311.
The procedure to get your vehicle back depends on whether your vehicle was towed by:
If you come across your car being put on a tow truck after being booted, you can stop the tow if you call the boot release line at 877-207-2134 immediately and pay your judgment debt and fees over the phone. You will not be charged the full tow fee but must pay a tow dispatch fee of $67.50.If you want to have a hearing you must visit a Finance Business Center. For more information click here.
|Sheriff/Marshal Execution fee:||$80.00|
|Tow Fee (If applicable):||$135.00|
|Tow Dispatch fee
You will not be able to retrieve your vehicle if you do not have valid registration or insurance.
If you do not have a valid driver’s license you will not be able to retrieve your vehicle unless you have another driver with a valid license with you.
You must settle all Department of Motor Vehicle offenses, as well as parking ticket and camera violations that have gone into judgment before you can get your vehicle back.
On the following days the NYPD tow pounds are closed and people will NOT be able to redeem vehicles:
Opens on Mondays at 7 am and is open all day every day (24 hours) until Sunday when it closes at 5AM.
Phone (212) 971-0771 or (212) 971-0772
Pier 76 at West 38th Street & 12th Avenue
Mon-Fri: 8 AM - 10 PM
Saturday: 8 AM - 3 PM
Phone (718) 585-1385 or (718) 585-1391
745 East 141st Street between Bruckner Expressway & East River
Mon-Fri: 8 AM - 10 PM
Saturday: 8 AM - 3 PM
Phone (718) 237-3300
Brooklyn Navy Yard; entrance is at corner of Sands Street & Navy Street
31-22 College Point Boulevard, Flushing, NY 11354
Hours of Operation:
Monday thru Friday:8am to 10pm
Saturday: 8am to 3pm
Sunday – CLOSED
Phone (718) 359-6200
For additional assistance locating a towed vehicle:
Call 212-NEW-YORK (Out-of-City)
TTY 212-639-9675 (Hearing Impaired)
Vehicles that are not picked up are sold at auction.
Registrant’s with special legal circumstances may include:
Financial institutions holding a lien or title to a vehicle that has been booted and/or towed who are interested in recovering the booted/towed vehicle must prove their legal standing. To prove this, the lien holder should contact the Parking Enforcement Unit at 718-488-2976. (Have the plate number and vehicle description ready.)
You will be asked to send documentation with original copies overnight to:
Parking Enforcement Unit
Legal Affairs Division
NYC Department of Finance
210 Joralemon Street, 9th Floor
Brooklyn, NY 11201
Once documentation is approved, a Notice to Release will be issued and emailed to the lien holder and their agent, as well as to the Marshal/Sheriff restraining the vehicle. Upon receipt, lien holder can then go to a Finance Business Center, pay the fees and then to the pound with the Notice to Release and payment receipt to pick up the vehicle. The lien holder is not responsible for the judgment debt.
If the towed vehicle is registered in the Finance Fleet or Rental Program, you must email the Fleet/Rental Assignment Unit.
You must have a current insurance card to get your vehicle back from any impound location. Your vehicle will not be released if you do not have valid insurance.
You can request a property release for personal property, like luggage or a baby car seat. However, tires, radios, batteries, and other parts of the vehicle may not be removed. Non-owners must bring a notarized letter signed by the vehicle owner allowing them to remove personal property. If a vehicle belongs to a firm or business, proof of employment must also be presented.
Yes, but they must have a notarized letter from the registered owner and the original title or registration (no copies).
You will need: