Towed Vehicles 

Find a Towed Vehicle


When a vehicle has been towed, the registered owner has ten business days from the tow date to redeem the vehicle.

Stopping a Tow in Progress

If you come across your car being put on a tow truck, you can stop the tow if you call 1-877-207-2134 immediately to pay your judgment debt and fees over the phone. You will not be charged the full tow fee but must pay a tow dispatch fee of $67.50.

Note: If your vehicle was booted before it was towed, you must first call 1-877-207-2134. You must pay all of your outstanding judgment debt. You will then receive information for getting your vehicle back.


Find a Towed Vehicle

To locate and retrieve your towed vehicle, use the Towed Vehicle Locator or contact 311.

The procedure to get your vehicle back depends on whether your vehicle was towed by:

  1. NYC Police Department because you were illegally parked; or by
  2. Marshal / Sheriff after booting because you owe more than $350 in outstanding judgment debt and the boot on your vehicle was not removed within 48 hours. For more information visit the booting page.

Redeem a Towed Vehicle

 

  • Locate the address of the NYPD Tow Pound in the borough where your vehicle was towed. If you also owe $101 or more in judgment debt, to get your vehicle back you will need to pay all your outstanding judgment debt as well as the tow fees at the NYPD Tow Pound.
    • NYPD Tow Pounds accept major credit cards, cash, certified checks and money orders.
    • You cannot pay the ticket that resulted in the tow at the NYPD tow pound. You will need to resolve that ticket that caused the tow by either paying to or requesting a hearing from the Department of Finance online, by mail or in-person within 30 days of the date of the ticket.
Stopping a NYPD Tow in Progress
If you come across your illegally parked car in the progress of being towed by the NYPD, you can stop the tow by signing a “Field Release Agreement.” You must have a valid license as well as the registration or lease agreement for the car. By signing this agreement you are agreeing to pay the penalty for the parking violation that caused the tow, in addition to a release fee of $100-$200 (depending on size of vehicle) within 30 days.

 

 

  • You can pay your judgment debt either by calling the boot release line at 877-207-2134 or in person at a Finance Business Center.
  • If you do not have a valid credit card, you must pay your judgment debt and the fees at a Finance Business Center.
  • If you pay at a Finance Business Center, request a Vehicle Release Form. If you pay over the phone, you do not need a release form.
  • You will be informed where to go pick up your vehicle after you pay. Take the release form with you.
  • Finance Business Centers accept cash, money orders, certified checks, Visa, Discover, MasterCard, American Express and Mobile Wallet. Credit cards must be in the registered vehicle owner’s name.
  • If you do not redeem your vehicle within 24 hours after you pay, you may be charged additional storage fees.
Stopping a Judgment Tow In Progress

If you come across your car being put on a tow truck after being booted, you can stop the tow if you call the boot release line at 877-207-2134 immediately and pay your judgment debt and fees over the phone. You will not be charged the full tow fee but must pay a tow dispatch fee of $67.50.

If you want to have a hearing you must visit a Finance Business Center. For more information click here.
Auctions
If you do not pick up your vehicle within 72 hours of the tow, the auction process will begin.  The vehicle may be auctioned off as soon as 10 days after being towed.

You can request a “Sale Hold” at any Finance Business Center.

Charges
 
Boot Fee:    $159.00
Sheriff/Marshal Execution fee: $80.00
Tow Fee (If applicable): $135.00
Tow Dispatch fee
(If applicable):
$67.50
Judgment Amount*  
Additional Fees*  
* Depending upon the amount owed.

If you need a hearing to contest one or more of the outstanding parking tickets, you must ask for one at a Finance Business Center. You cannot have a hearing on tickets in judgment more than one year.

 

You will not be able to retrieve your vehicle if you do not have valid registration or insurance.

If you do not have a valid driver’s license you will not be able to retrieve your vehicle unless you have another driver with a valid license with you.

You must settle all Department of Motor Vehicle offenses, as well as parking ticket and camera violations that have gone into judgment before you can get your vehicle back.

On the following days the NYPD tow pounds are closed and people will NOT be able to redeem vehicles:

  • New Years Day
  • Memorial Day
  • 4th of July
  • Labor Day
  • Thanksgiving Day
  • Christmas Day

Manhattan

Opens on Mondays at 7 am and is open all day every day (24 hours) until Sunday when it closes at 5AM.
Phone (212) 971-0771 or (212) 971-0772
Pier 76 at West 38th Street & 12th Avenue

Bronx

Mon-Fri: 8 AM - 10 PM
Saturday: 8 AM - 3 PM
Sunday: Closed
Phone (718) 585-1385 or (718) 585-1391
745 East 141st Street between Bruckner Expressway & East River

Brooklyn

Mon-Fri: 8 AM - 10 PM
Saturday: 8 AM - 3 PM
Sunday: CLOSED
Phone (718) 237-3300
Brooklyn Navy Yard; entrance is at corner of Sands Street & Navy Street

Queens

31-22 College Point Boulevard, Flushing, NY 11354
Hours of Operation:
Monday thru Friday:8am to 10pm
Saturday: 8am to 3pm
Sunday – CLOSED
Phone (718) 359-6200

 

 

For additional assistance locating a towed vehicle:
 
Contact 311
Call 212-NEW-YORK (Out-of-City)
TTY 212-639-9675 (Hearing Impaired)


Frequently Asked Questions

Vehicles that are not picked up are sold at auction.

Registrant’s with special legal circumstances may include:

  • A deceased registrant’s surviving spouse, heir or administrator
  • A registrant who filed for bankruptcy
  • A registrant whose car cannot be properly registered
Registrants who meet any of these circumstances must appear at the Parking Enforcement Unit located at 210 Joralemon Street, 9th Floor, Brooklyn, NY to speak with an attorney for redemption instructions particular to their circumstance.

Financial institutions holding a lien or title to a vehicle that has been booted and/or towed who are interested in recovering the booted/towed vehicle must prove their legal standing. To prove this, the lien holder should contact the Parking Enforcement Unit at 718-488-2976. (Have the plate number and vehicle description ready.)

You will be asked to send documentation with original copies overnight to:

Parking Enforcement Unit
Legal Affairs Division
NYC Department of Finance
210 Joralemon Street, 9th Floor
Brooklyn, NY 11201

Once documentation is approved, a Notice to Release will be issued and emailed to the lien holder and their agent, as well as to the Marshal/Sheriff restraining the vehicle. Upon receipt, lien holder can then go to a Finance Business Center, pay the fees and then to the pound with the Notice to Release and payment receipt to pick up the vehicle. The lien holder is not responsible for the judgment debt.

If the towed vehicle is registered in the Finance Fleet or Rental Program, you must email the Fleet/Rental Assignment Unit.

You must have a current insurance card to get your vehicle back from any impound location. Your vehicle will not be released if you do not have valid insurance.

You can request a property release for personal property, like luggage or a baby car seat. However, tires, radios, batteries, and other parts of the vehicle may not be removed. Non-owners must bring a notarized letter signed by the vehicle owner allowing them to remove personal property. If a vehicle belongs to a firm or business, proof of employment must also be presented.

Yes, but they must have a notarized letter from the registered owner and the original title or registration (no copies).

You will need:

  1. A valid Driver's License
  2. The original vehicle registration stub (or the title)
  3. The vehicle's valid Insurance Card, and
  4. If you paid your judgment debt at a Finance Business Center, the Vehicle Release form.

Related Information

What are "Tickets in Judgment"?
Vehicle Auctions
Vehicle Booting