Important Notice: Due to a technical issue, many parking ticket and camera violation payments made through our website on Sunday, September 17, and Monday, September 18, could not be successfully processed, even though payment receipts were issued. If you attempted to make a payment on either of those days, your original balance may still be outstanding. All affected customers will receive an email notification by 5pm on Friday, September 22. If your payment was not successfully processed, you will need to access the system again to pay your fine. We apologize for the inconvenience.
Your credit or debit card will not be charged for the payment we were unable to process, and you will not be held liable for any penalties that may have accumulated since the date of your attempted payment. You will have thirty days before any new penalties will begin to accrue. Please contact 311 if you have further questions.
You must respond to any parking ticket or camera violation within 30 days of the issue date, even if you believe you are not guilty.
You must pay the fine or dispute the ticket to avoid penalties, interest and possibly having your vehicle towed or booted.
If you dispute the ticket and disagree with the result, you may appeal the decision.