There is a lot of technical information and complicated concepts regarding flood maps and flood insurance. Please see below for helpful links to information to help with that understanding and point you to other resources to better understand your risk.


Additional Resources


Understand Your Flood Risk:


FEMA Map Questions:

  • 1-877-FEMA MAP (1-877-336-2627)


Flood Insurance Questions:

  • To look up an agent to buy flood insurance, visit Call at least 3 agents for flood insurance quotes.
  • You can also call: 1-888-435-6637


For questions about flood insurance premiums, surcharges, claim disputes, mitigation and appeals, please call FEMA's Flood Insurance Advocate: (202) 212-2186

If you are an owner of a 1-4 family home and you still have questions after speaking with an insurance agent, the Center for NYC Neighborhoods, creator of, can connect you to free housing counseling and legal services. Call the Center for NYC Neighborhood’s Homeowner Hotline at 646-786-0888.


Additional Links

NYC Mayor's Office of Housing Recovery Operations

NYC Department of City Planning Resilient Neighborhood Initiative

NYC Department of Buildings: Rebuilding After Hurricane Sandy 


About the Mayor's Office of Recovery and Resiliency

In March 2014, Mayor Bill de Blasio announced the establishment of the Office of Recovery and Resiliency (ORR). This Office leads the City's efforts to build a stronger, more resilient New York by implementing recommendations laid out in A Stronger, More Resilient New York (in PDF).

The plan builds on the foundation of public collaboration and rigorous analysis set forth by PlaNYC. ORR will guide the City's work as we: strengthen coastal defenses, upgrade buildings, protect infrastructure and critical services, and make our homes, businesses, and neighborhoods safer and more vibrant.

For more information, feel free to email the Office of Recovery and Resiliency at