Heat and Hot Water

Heat and hot water are required to be provided for all tenants (although based on your lease you may be required to pay for gas, fuel, or electricity to run heating equipment).

Property owners are required to provide hot water 365 days per year at a constant minimum temperature of 120 degrees Fahrenheit.

Between October 1st and May 31st, a period designated as "Heat Season," property owners are also required to provide tenants with heat under the following conditions:

  • Between the hours of 6:00 AM and 10:00 PM, if the outside temperature falls below 55 degrees, the inside temperature is required to be at least 68 degrees Fahrenheit; and,
  • Between the hours of 10:00 PM and 6:00 AM, if the temperature outside falls below 40 degrees, the inside temperature is required to be at least 55 degrees Fahrenheit.

To see if there are any open heat and hot water violations on your building or to check the status of your heat and hot water complaint, visit HPDONLINE.

You can file a complaint by:

  • Using 311ONLINE
  • Calling 311 or TTY (212) 504-4115.
  • Using 311MOBILE
  • Bringing a case in Housing Court

Learn more about the penalties for a property owner for failing to provide heat and hot water.