Report an Issue

There are many laws that exist to protect tenants by requiring private landlords to maintain apartments in safe condition. For example, owners must provide basic services such as heat, keep homes pest-free, address maintenance conditions like leaks, and protect tenants from other dangerous conditions such as carbon monoxide and smoke. HPD assists tenants through a variety of enforcement programs that may issue violations, conduct emergency repair work if a property owner fails to do so, or seek correction in Housing Court.

Click the menu items on the left to find out more about the following topics:

  • What happens when HPD receives a complaint
  • What happens when a violation is issued
  • Important safety issues to protect you and your family
  • HPD's enhanced enforcement programs
Customer Service
If you had a recent inspection, please take a few minutes to answer our customer service survey.