Nonprofit Resiliency

Nonprofit Resiliency Committee


The Nonprofit Resiliency Committee was launched by Mayor Bill de Blasio on September 28, 2016 to offer opportunities for collaboration and to expand lines of communication between the City and nonprofit human service sector. The Committee is charged with identifying, designing and launching solutions to support the sector in the areas of administrative processes, service and program design and organizational infrastructure.

October 11, 2017 Press Release
September 28, 2016 Press release

Collaborative Leadership

The Nonprofit Resiliency Committee is co-chaired by Deputy Mayor for Health and Human Services, Dr. Herminia Palacio and Deputy Mayor for Strategic Policy Initiatives, Richard Buery. The Mayor's Office of Contract Services coordinates the Committee with support from the Mayor's Office of Operations and Office of Management and Budget. The Nonprofit Resiliency Committee is comprised of members of the nonprofit human service sector invited to represent the diversity of the sector, including direct service providers, coalitions, academia and philanthropies.

Committee membership list


The Committee announces the following new policies and completed projects:

  • Advance Policy, effective FY 18: Contracts are eligible for advances following registration with the New York City Comptroller’s Office and budget approval for a given fiscal year. Until a contract or amendment is registered, the City is not permitted to release funds to a provider for any expenses incurred for the provision of services. All eligible contracts can initiate an advance request equivalent to at least 25% of their fiscal year budget. Requests from providers that have been cited for contract management issues will be subject to additional review. Please consult the contracting agency's Fiscal Manual for more information.

  • Recoupment Policy, effective FY 18: Advances will be recouped from invoices during the last six months of the operating budget period for a given fiscal year. The number of recoupment payments will equal at least the number of months of advance and will not be required through a single payment. The City will make reasonable accommodations to the recoupment schedule to ensure operational continuity based on the financial situation and cash flow needs of the provider. Once all invoices have been submitted, any unrecovered advance amount will be owed to the City. Please consult the contracting agency’s Fiscal Manual for more information.

  • Digital Audit Policy, effective FY 18: All certified public accountants (CPAs) hired by City agencies, auditors authorized by City agencies to conduct audits of human service contracts and City agency staff must collect documents during the audit planning exclusively through the HHS Accelerator Document Vault. The Document Vault may also be used to transfer additional documents needed by the CPA, authorized auditor or agency staff during the course of the audit. This recommendation excludes audit sample documents that would be reviewed on site by the auditors or agency staff. For step-by-step guidance on using the Document Vault for digital audits, please view the Digital Audit Policy Video.

  • Revised Human Service Contracts, effective FY 18: The standard human service contract and standard performance contract were revised by the NRC to streamline and clarify provisions, align language with other guidance and regulations (e.g., federal, state) and respond to feedback from nonprofit providers. (Discretionary contracts have also been revised.)

  • Guide to Collaborative Program Design: The Committee has developed a step-by-step communication guide for New York City human service agencies to collaborate with the sector on program and service design. The City is currently using the guide to develop solicitations.
  • Committee Meetings

    The Committee will meet with Deputy Mayors on a quarterly basis. Our next meeting will be in October. Please check back quarterly for reports on our work and impact.

    October 5, 2017

    The Committee launched its second year by recognizing our work and expanded partnership. Key accomplishments over the past year include policy changes in the areas of advances, recoupment and audits; revised human service contracts; development and pilots of collaborative program design guides; and procurement workshops.

    The Committee has engaged 18 City agencies and Mayoral Offices and more than 70 nonprofit organizations to expand lines of communication and develop policies and practices that support transparency, accessibility, efficiency, expanded capacity and enhanced cash flow. In a year-end feedback survey, 95% of respondents believe that the work of the Nonprofit Resiliency Committee will have a beneficial impact on the resiliency of the human service nonprofit sector.

    In our second year, the Committee will continue with ongoing projects and develop new opportunities to streamline administrative processes, build organizational infrastructure and cultivate collaborative program design.

    July 11, 2017

    The Committee reported the completion of a procurement-focused Guide to Collaborative Program Design. The Guide offers approaches for City agencies to obtain information and feedback for providers throughout the program design and procurement processes. City agencies are currently using the Guide to develop upcoming procurements. The Committee’s work in creating this Guide also informed the production of a companion handbook, Civic Service Design Tools + Tactics, produced by the Mayor’s Office for Economic Opportunity.

    The Committee announced the launch of the City’s new, online Procurement and Sourcing Solutions Portal (PASSPort). PASSPort was designed with feedback from the provider community and the Nonprofit Resiliency Committee. It offers a streamlined approach to procurement that includes VENDEX online. Register for PASSPort here.

    April 6, 2017

    The April NRC meeting was the six-month mark for the Committee and the deadline established to realize short-term accomplishments. The Committee is pleased to report that it met this milestone with the development of policies that support increased cash flow and digital audits and a revision of the standard human service contracts. The policies and revised contracts will go into effect on July 1, 2017, as detailed in the Impact section above.

    January 19, 2017

    Deputy Mayor Buery and Deputy Mayor Palacio kicked off the second Nonprofit Resiliency Committee with a question and answer period and a conversation about Committee work and accomplishments. The Committee is pursuing 12 projects in the areas of administrative processes, program design and organizational infrastructure. Committee accomplishments include a collaboration with the Mayor's Office of Immigrant Affairs to pilot a collaborative RFP process, the launch of procurement education courses and the development of HHS Accelerator enhancements that streamline the contract management process. The Committee restated its ongoing commitment to develop policy recommendations that support a resilient sector.

    September 29, 2016

    Kickoff meeting of the Nonprofit Resiliency Committee provided the framework for ongoing engagement and collaborative work. Deputy Mayor Buery and Deputy Mayor Palacio introduced the Committee and answered questions from the nonprofit Committee members in attendance. Leaders from Mayor's Office of Contract Services, Mayor's Office of Operations and Office of Management and Budget introduced three workgroups that they will be co-chairing to pursue Committee goals.


    Contact Us with questions about the Nonprofit Resiliency Committee. If your organization belongs to a coalition or umbrella group that is a Committee member, you can also contact that group to learn more about our work and to share comments and concerns.