Contact Us


Online
Online
In Person
In Person
By Phone
By Phone
Social Media
Social Media

General Inquiries

  • Staff directory and switchboard: 212-306-3000

Customer Contact Center (CCC)

  • The CCC is NYCHA's single point of contact for public housing residents, Section 8 voucher holders, and Section 8 landlords. Customer Contact Center (CCC): 718-707-7771

    Customer Contact Center Walk-In Locations
    Bronx/Manhattan/Queens 
    478 East Fordham Road (1 Fordham Plaza), 2nd Floor
    Bronx, NY 10458
    Monday-Friday, 8am - 5pm

    Brooklyn/Staten Island/Queens 
    787 Atlantic Avenue, 2nd Floor
    Brooklyn, NY 11238
    Monday-Friday, 8am - 5pm

Administration

Borough Management Offices for Public Housing

If you’re a public housing resident and have an inquiry or complaint in your neighborhood, you may contact your local Borough Management Office.

  • Brooklyn: 718-649-6400
  • Bronx: 718-409-8626
  • Manhattan: 212-427-8542
  • Queens/Staten Island: 718-657-8300

Business

CCTV Pilot

Email Updates

Equal Opportunity


Department of Equal Opportunity Office of Employment & Fair Housing Investigations

212-306-4688

Service for People with Disabilities Hotline

212-306-4652

Prevailing Wage Hotline - 9am to 5pm

888-692-4279

TTY

212-306-4845

Complaint of Discriminations

  • Job applicants, employees and residents can report or file a complaint of discrimination with an investigator by calling the Department of Equal Opportunity between the hours of 8:30 a.m. and 5:00p.m at 250 Broadway, 3rd Floor, New York, NY 10007.
  • Prevailing Wage investigators are available between the hours of 9:00 a.m. and 5:00 p.m. at: 250 Broadway, 3rd Floor, New York, NY 10007

Inspector General

  • Report fraud, waste or serious mismanagement at NYCHA: 212-306-3355.

Language Access Plan

Legal

Legal papers to be served on NYCHA must be served between the hours of 9:00 a.m. and 5:00 p.m. at: 250 Broadway, 9th Floor, New York, NY 10007.
  • Main department number: 212-776-5000
  • NYC Open Data portal. Please look at the portal to see if the information you are looking for is already public. Freedom of Information Law (FOIL) Requests: 212-306-8680

Lockbox Unit

Media Inquiries

Resident Economic Empowerment and Sustainability (REES)

Section 8

  • Residents, owners, and landlords may contact our Customer Contact Center (CCC) for Section 8 related issues.
  • All Section 8 mail must be addressed to NYCHA and sent to the PO Boxes below:

Annual Review (AOI) Documents

PO Box 19196 
Long Island City, NY 11101‐9196

Landlord Documents

PO Box 19197 
Long Island City, NY 11101‐9197

Rental Transfer Documents

PO Box 19199 
Long Island City, NY 11101‐9199

Letters or Questions

PO Box 19201 
Long Island City, NY 11101‐9201

Portability Documents

PO Box 1631 
New York, NY 10008-1631

Fax Number:
212-306-0710

Social Media