Flexible Operations (FlexOps): Expanded Hours


Chair and CEO Shola Olatoye introduces FlexOps (Extended Service Hours). Playback issues? Watch this video in your browser.

Flexible Operations: Expanded Service Hours, or FlexOps, is a new initiative to extend property service hours by creating multiple, staggered shifts for NYCHA’s frontline staff. The purpose of FlexOps is to improve customer service and the quality of life with extended hours to tackle property cleanliness, repairs and other critical issues.


Use the drop down menu below for the FlexOps Flyers with schedues for participating developments. PDF documents may require Adobe Reader to view.