NYCHA - Flexible Operations (FlexOps): Expanded Hours

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Flexible Operations (FlexOps): Expanded Hours
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Flexible Operations (FlexOps): Expanded Hours

Chair and CEO Shola Olatoye introduces FlexOps (Extended Service Hours). Playback issues? Watch this video in your browser.

Flexible Operations (FlexOps) is a pilot initiative to enable front-line staff to work flexible, staggered shifts to improve residents’ quality of life and offer better customer service.

Fact Sheet with FlexOps Shifts by Employee Title
Frequently Asked Questions about FlexOps

Press Releases:

Community Leaders, Advocates, & Residents Support Expanded Service Hours
Elected Officials, Community Boards Support NYCHA's Flexible Operations (Flexops): Expanded Service Hours
NYCHA Announces Historic Changes to Operations With New Expanded Service Hours