Effective Date: January 1, 2024
The New York City Housing Authority (NYCHA) has published the Admissions and Continued Occupancy Policy (ACOP), which incorporates NYCHA's existing admissions and occupancy policies. The finalized policy is available online at on.nyc.gov/acop.
NYCHA made a draft of the ACOP available for public review and comment for a period of 45 days (September 13, 2023, through October 28, 2023).
The public comment period closed on October 28, 2023, and NYCHA considered all feedback before determining what, if any, changes to the ACOP are appropriate before implementing.
Effective Date: March 1, 2024
The New York City Housing Authority (NYCHA) is implementing three important changes to the rules and rates for residents and non-residents to obtain or renew permits to park at their developments.
First, beginning with the upcoming May 1, 2024 – April 30, 2025 cycle, and for every year after, renewals of resident parking permits and applications for new parking permits will be denied if the household owes rent arrears, or is not current on their payment plan. For details about this change and information about other rules, please read the Parking Rules & Regulations at www.nychaparking.com/rules.
Second, beginning with the upcoming May 1, 2024 – April 30, 2025 cycle, the cost of parking permits will increase by $25 for residents and $100 for non-residents. Though the decision to increase parking rates for the first time in eight years was made based upon a review of the 2023 market rates for parking, the new rates remain well below market rate. Details about rates can be found at www.nychaparking.com/rates.
Finally, beginning with the following May 1, 2025 – April 30, 2026 cycle, resident parking permits will only be issued and will only be renewed for authorized members of NYCHA households. Nonresidents will continue to have the ability to apply for nonresident parking permits.
The public comment period closed on January 31, 2024. NYCHA considered the feedback it received during the comment period before implementing the final rules.
Reminders
NYCHA’s Full Parking Rules & Regulations: English | Español | 繁體 / 简体 | Русский
The New York City Housing Authority (NYCHA) has rules and regulations concerning electric micromobility devices in public housing to prevent fires and protect residents’ health and safety. The rules and regulations also further the goals of Charge Safe, Ride Safe: New York City’s Electric Micromobility Action Plan, which uses a multifaceted approach to reducing fires while promoting safe use of electric micromobility (e-micromobility) devices.
Click on.nyc.gov/micromobility to read the rules and regulations as well as a full explanation of the proposed changes.
The public comment period for the proposed micromobility policy closed on December 31, 2023. NYCHA considered all feedback before implementing the final policy.
The New York City Housing Authority (NYCHA) is committed to providing equal housing opportunities for all qualified residents and applicants. NYCHA strictly prohibits discrimination in the selection of residents or participation in any programs, services, or activities implemented by or on behalf of NYCHA.
Fair Housing Non-Discrimination Policy
Equal Employment Opportunity (EEO) Policy
If you believe you are being discriminated against or sexually harassed, please contact NYCHA's Office of Diversity, Equity and Inclusion at 212-306-4468, at odei@nycha.nyc.gov, or visiting the office at 90 Church Street, 6th floor, New York NY 10007. You may make such report anonymously if preferred.
ODEI investigates fair housing discrimination complaints based on the following protected categories: race; color; national origin; religion or creed; sex (including gender identity and sexual orientation); familial status; disability; age; immigration status; lawful source of income; military service; pregnancy; status as a victim of domestic violence, sexual harassment, sexual violence, or stalking; marital or partnership status; presence of children; lawful occupation; height; or weight. ODEI's EEO and Fair Housing Investigations Unit will be able to provide further assistance to advise on next steps. All communications with ODEI investigators will be kept confidential.
NYCHA has more than 7,400 apartments retrofitted with widened doorways, grab bars, audio/visual smoke alarms and other features for persons with disabilities.
The official NYCHA resident handbook, A Home to Be Proud Of, is a handy manual for residents with information on dos and don'ts, procedure, helpful phone numbers, and other resident-related information. Updated information is forthcoming.
Bedbugs are small insects that are common in New York City. Adult bedbugs have flat, brown oval bodies and are about the size of an apple seed. Bedbugs do not cause or spread diseases, but their bites can lead to infections. There are steps that can be taken to prevent bed bugs from infesting your home. Bed bug infestations can be safely controlled.
NYCHA provides equal housing opportunities for all qualified residents and applicants. Upon request, NYCHA will provide reasonable aids and services for effective communication to qualified applicants and residents with disabilities in NYCHA programs, services, or activities.
Learn about the protections in place for victims of domestic violence, dating violence, sexual assault or stalking for Public Housing Residents & Applicants and Section 8 Tenants.
The Renovate Right pamphlet provides important general information about legal requirements for safe lead practices for homeowners, tenants, child care providers and parents during renovation activities. Review and download the pamphlet here:
New York City's water is safe, including the water at your development.
In its efforts to remediate mold from its developments, NYCHA has been taking proactive measures to meet the obligations of both the 2018 Revised Baez Consent Decree and the 2019 HUD Agreement. As part of this process, NYCHA has also revised its standard procedure for addressing mold complaints and introduced "Mold Busters" – an innovative new program informed by industry standards to effectively and efficiently remediate mold. Read about Mold Busters.
As required by HUD, a household whose income exceeds the over-income limit, which is 120% of the Area Median Income (AMI), must be considered "over-income" by NYCHA for the Section 9 program. As discussed further below, if a household remains over-income for 24 consecutive months, NYCHA is required by HUD to have the household sign a new non-public housing over-income lease and the household will have to pay the alternative non-public housing rent, which in New York City is the Fair Market Rent set annually by HUD. After the non-public housing over-income lease is signed, the non-public housing over-income (NPHOI) tenancy begins.
Read the Over-Income Policy FAQ
Public Comment Period for Proposed Revised Remote Hearing Procedures
NYCHA is proposing a modification to its remote hearing procedures to provide additional clarity on the procedures the Office of Impartial Hearings (OIH) follows when conducting hearings where any participants appear virtually.
Members of the public can comment on the proposed changes through September 1, 2023. NYCHA will then review and consider all feedback before determining what, if any, changes to the Remote Hearing Procedures are appropriate.
Proposed Revised Remote Hearing Procedures Notice: English | Español | 繁體 | 简体 |Русский
To provide comments on the proposed lease addendum, please email your comments to lease.changes@nycha.nyc.gov by September 1, 2023, or submit written comments postmarked no later than September 1 to:
NYCHA - Lease Clause Changes
P.O. Box 19202
Long Island City, NY 11101-9202
NYCHA provides reasonable accommodation for applicants, Section 8 voucher holders, and NYCHA residents with disabilities. Learn more about NYCHA's reasonable accommodation policies and forms.
Housing Applicants and Section 8 participants who require Reasonable Accommodations may contact:
NYCHA revised its policies and procedures related to interim rent changes, rent grievances, nonpayment proceedings, and chronic rent delinquency proceedings. These changes include improvements to NYCHA's Self-Service Portal.
Policy Changes: English | Español | 繁體 | 简体 | Русский
Interim Recertification
If a tenant is in between Annual Recertification periods, and experiences a change to their household composition, income, disability status, senior status, citizenship status or student status, they can inform NYCHA by requesting an Interim Recertification.
Grievance and Termination of Tenancy Procedures
A grievance can be submitted when you are dissatisfied with a decision made by NYCHA, that you believe adversely affects your rights, duties or status.
Interim recertifications and rent grievances can be submitted online through the Self-Service Portal (selfserve.nycha.info) You can also request a paper version of the interim recertification or rent grievance forms at your property management office.
Grievance Procedures: English | Español | 繁體 / 简体 | Русский
Termination of Tenancy Procedures: English | Español | 繁體 / 简体 | Русский
Remote Hearings Procedure: English | Español | 繁體 / 简体 | Русский
Remote Hearing Participant Guide: English | Español | 繁體 / 简体 | Русский
Section 3 is a provision of the Housing and Urban Development Act of 1968. The purpose of Section 3 is to ensure that employment and other economic opportunities generated by certain HUD financial assistance shall, to the greatest extent feasible, and consistent with existing Federal, State, and local laws and regulations, be directed to low- and very low-income persons, particularly those who are recipients of government assistance for housing, and to business concerns which provide economic opportunities to low- and very low-income persons. The Section 3 regulations can be found here: Section 3 Regulations: 24 CFR Part 75.
In September 2020, HUD released its new rule on Section 3. Read the Section 3 FAQs for further details.
The NYC Public Housing Preservation Trust Resident Voting Procedures provide the process through which residents of NYCHA developments will vote to decide whether or not they want their development to be included in the Trust and its work to renovate their development's buildings and apartments.
Print-friendly versions of the Final Voting Procedures are available here: English | Español | Русский | 中文 (繁體 / 简体)
ACCESS NYC is a free service that helps you find out if you may qualify for over 30 City, State and Federal benefit programs.
Create a free and secure account to track current or future social security benefits, manage direct deposit options for SSA benefits, print an SSA benefit verification letter for NYCHA income recertification, and much more.